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#1
08-07-2018, 09:09 PM
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Who covers return shipping in this situation?
I purchased a new business printer/copier/scanner on eBay, with free shipping. Per the seller it was new in box, never used. It arrives and does appear to be new-in-box, but is broken and unusable (mechanical problem with the document feeder). The nearest repair center is an hour from me, so that's not an option. I need to return it through eBay, but I don't think I should be out $40-50 shipping for an item that arrived broken. Will eBay require the seller to pay return shipping in this type of situation? Or am I stuck with the shipping, and it's just a feedback issue if the seller refuses to reimburse me?
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