Shout Out to PSA

[ErikV]

I know the board beats up on PSA quite a bit, but I had a positive experience
with them that I felt should be recognized.

I submitted a Walter Johnson to PSA a number of years ago (scan on the
lower left). Friday I was browsing ebay and noticed the same Walter Johnson
(E120 American Caramel) card for sale (scan on the lower right.)

http://www.ebay.com/itm/like/1410784...ectorid=229466

In looking at the label on my card, I realized it was mislabeled. I called
customer service and the lady who answered was very courteous and helpful.
She requested front and back scans of the card, which I provided. Monday
morning I got an email from her stating that the card was in fact mislabeled.
She provided me instructions for resubmitting to have the label corrected.
She said there would not be any charge or shipping fees, and, for the
inconvenience as well as the postage I paid to send the card to them, I get a
free submission.

So, I wanted to give a deserved kudos to PSA for making things right!

ErikV