Question Regarding TPGers Lateness.

[cammb]

Just curious if anyone demanded their cards and money back due to the obscene tardiness of these grading companies. I am ever so close to doing that.

[perezfan]

I would definitely do that (if I were to use them). But I don't, so one less headache!

[Natedog]

I called yesterday and was told they are understaffed due to COVID-19 and had no idea how long it was going to take. During these times I try to give everyone as much slack as possible, but when you're paying for a service to be done in a certain amount of time and it's not even close, you would think they would give you some type of concession to keep your business.

[the-illini]

Originally Posted by Natedog

I called yesterday and was told they are understaffed due to COVID-19 and had no idea how long it was going to take. During these times I try to give everyone as much slack as possible, but when you're paying for a service to be done in a certain amount of time and it's not even close, you would think they would give you some type of concession to keep your business.

At least you got to speak to someone; SGC has gone silent.

[cammb]

Couldn't stand it anymore so I emailed SGC and requested my cards and money back. I got a refund , today, on all of my orders. At least that was expedited quickly. Going to sit back and wait.

[Republicaninmass]

Originally Posted by perezfan

I would definitely do that (if I were to use them). But I don't, so one less headache!

Nice of you to let us know. Glad you chimed in again.


I've thought about it, but by the time I get that upset, it's mostly likely halfway there.


Also, psa doesn't charge until the cards have been completed

[cammb]

Had to draw the line somewhere one order was there since April the speed at which they refunded tells me they weren't about to be graded anytime soon. Going to wait until fall and try again.. I don't use PSA due to their inconsistency in grading.

[bnorth]

Originally Posted by cammb

Had to draw the line somewhere one order was there since April the speed at which they refunded tells me they weren't about to be graded anytime soon. Going to wait until fall and try again.. I don't use PSA due to their inconsistency in grading.

Wouldn't they have gotten graded sooner if you would have just waited?

[bobbyw8469]

Originally Posted by cammb

Had to draw the line somewhere one order was there since April the speed at which they refunded tells me they weren't about to be graded anytime soon. Going to wait until fall and try again.. I don't use PSA due to their inconsistency in grading.

April????? And you are demanding a refund?? Our October sub popped in May.

[cammb]

If you are content waiting 6 months for a 30 day turn around go right ahead. Don't like being taken advantage of and treated like a second class submitter because I don,t pay for a 10 day turnaround

[bnorth]

Originally Posted by cammb

If you are content waiting 6 months for a 30 day turn around go right ahead. Don't like being taken advantage of and treated like a second class submitter because I don,t pay for a 10 day turnaround

I get what you are saying and would 100% agree with you if not for the whole Covid thing going on, have you heard about it?

Most things in life have been delayed or canceled. I really doubt you were being taken advantage of.

[Marslife]

A Message from the PSA President

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I hope this message finds you well. Today’s message is part of PSA’s ongoing efforts to communicate business updates to our incredible collector base.
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To manage this ongoing growth, PSA continues to aggressively hire new employees. Already in June, we’ve added 25 more full-time employees to our core Operations staff in addition to a dozen-plus temporary hires (each of whom could eventually be converted to full time). And we are just getting started. If you are interested in joining a healthy, growing company, visit www.PSAcard.com/Careers.

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[bobbyw8469]

Originally Posted by cammb

If you are content waiting 6 months for a 30 day turn around go right ahead. Don't like being taken advantage of and treated like a second class submitter because I don,t pay for a 10 day turnaround

A bulk sub is not a 30 day turnaround. I suggest you familiarize yourself with the turnaround times. And bear in mind...it is BUSINESS DAYS....Weekends don't count. So a month is typically TWENTY business days.

[cammb]

. Nobody mentioned bulk subs. I suggest you reread my comment I am talking about 20 day turnaround which translates to 30 total days. This is MY ordeal, not yours. Instead of complaining about tigers I did something about it.

[bobbyw8469]

Originally Posted by cammb

. Nobody mentioned bulk subs. I suggest you reread my comment I am talking about 20 day turnaround which translates to 30 total days. This is MY ordeal, not yours. Instead of complaining about tigers I did something about it.

I'm saying have a little patience. In the process of being backlogged , most businesses are dealing with limited staff due to Covid. I think you are premature asking for your money back.....but hey....what do I know.