How long currently for PSA to enter order into their system?

[luciobar1980]

They received my card on 1/9 and still no order has shown up. Geez, I wish they would just do this as a first task, even if it's going to sit for a while.

[NYYFan63]

I sent an order they received 11/24, entered into their system on 12/5 and I just got notice of my grades this evening. I will prob receive thjs Saturday.


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[swarmee]

Logging time at PSA suffered because they just moved buildings. According to a guy on blowout, he called and they said they are logging the submissions from Jan 8 today. My submission arrived on Jan 5, but they haven't logged it yet either.
However, the caller also said PSA has fully moved into the new building and should not use that as an excuse in the future. Hopefully this new building allows them to hire/seat more employees to log, grade, and slab and work their turnaround times back to their normal "estimated" timeframes. The past six months have been brutal, but nothing like BGS's "non-guaranteed" submissions that have been averaging 180 BUSINESS DAYS (aka 8 months) to get returned to submitters.

[Slinger]

Last I was told was 10-15(ish) business days to accept and log orders in to the system. But they told me that February looks better. Maybe they are getting caught up?

[WillBBC]

Too damn long. It's getting old.

[jbsports33]

I sent one out about the same time, not in the system yet!

[NYYFan63]

I sent a 25 card 30-day order of some post war cards around Thanksgiving. It was delivered to PSA on November 24th, processed into their system on 12/5 and I got notice Wednesday evening my grades were available to review. They shipped the cards out last night.


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[Kzoo]

I had two 'approximately 20 day turnaround' orders logged into their system on 12/5 and didn't get grades posted until around 35 business days later. Usually they're within a day of they're approximate turnaround times.

[luciobar1980]

I was hoping for an update tonight (friday), but alas...

[luciobar1980]

Geez, still nothin'.

[bswhiten]

I got an email from Nicholas saying they are 3 weeks behind entering the orders...even with express orders.

[robw1959]

PSA received a 5-day and a 10-day submission from me in December. They didn't mail the 5-day back to me until February, and I'm still waiting for the 10-day. Glad I didn't choose anything longer than a 5 or 10-day!

[iwantitiwinit]

Originally Posted by robw1959

PSA received a 5-day and a 10-day submission from me in December. They didn't mail the 5-day back to me until February, and I'm still waiting for the 10-day. Glad I didn't choose anything longer than a 5 or 10-day!

In my book that spells REFUND. THAT LENGTH OF TIME IS INEXCUSABLE.

[bobbyw8469]

Originally Posted by iwantitiwinit

In my book that spells REFUND. THAT LENGTH OF TIME IS INEXCUSABLE.

You thought PWCC was busy...you should see the amount of packages PSA gets!

[RedsFan1941]

Originally Posted by bobbyw8469

You thought PWCC was busy...you should see the amount of packages PSA gets!

have you visited PSA's offices and seen them? would love to hear details.

[Steve L]

Last year was my first year to submit cards to PSA. Out of about 20 cards submitted, 4 were labelled wrong - totally wrong set. Each time, I listed the correct set on the order form and noted how this was the first time a card of this type was being graded by PSA - my comments were not followed at all. The first one I noticed was wrong upon receiving the card from PSA, I called and they told me how to send it back for regrading - no charge. For the second one which was labelled wrong - I happened to notice that they post the results of their grading before they send them back to me - so I called immediately and was told that the reason they post the results before sending them was so that the customer could review the label. They corrected the label before it was shipped to me. So I was prepared for the third submission of a different card, it was again labelled wrongly by PSA, called right away after PSA posted how the card was labelled and it was fixed. In the end, all were correct, but it sure wasn't easy. All four errors were for pre-war cards that had never been graded by PSA for 4 different sets. One can only guess why the errors occurred. In January, I submitted more cards with 2 never before graded by PSA, I watch every day so I can call and report the possible labelling errors, but so far they have not been logged into the system. At least I know they received them.

[NYYFan63]

My buddy submitted (2) 10 day turnaround cards at the Philly Show last weekend and he received an email indicating they were processed either Friday or Saturday. Sounds like they may be improving their turnaround times.


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[nsaddict]

Not to be confused with the 50 day group sub entered 2 weeks before Thanksgiving. Bobby called early Feb and was told “probably” next week. That group sub just keeps getting put on the bottom of current orders?

[bobbyw8469]

Originally Posted by nsaddict

Not to be confused with the 50 day group sub entered 2 weeks before Thanksgiving. Bobby called early Feb and was told “probably” next week. That group sub just keeps getting put on the bottom of current orders?

That group sub keeps getting tossed to the bottom...and it's a pretty big order (over 150 cards and over $1,000 in grading fees).....not sure what to make of the whole ordeal.

[hcv123]

Last sub received by them 02/22 - not logged yet. They are majorly screwing up identification and grading:


Last subs received back:
2 1968 discs holdered as 1967's
2 1967 discs received graded authentic (properly) - 5 others (in separate sub) received back as "no spec"
1 postcard and 1 regional issue - part of set registry sent back ungraded as "no spec"
Topps super proofs from 1970 and 1971 sent back graded authentic as regular super's - HOLY %#$# - you would think after needing to wait almost a couple of months for 5 and 10 day submissions they would at least get the grading right - not to mention 3 similar items that my 9 and 11 year old can look at and see as clearly different condition, graded within 1 point of each other. I also believe they creased a couple of cards, but have no "before" scans to prove it.

Still waiting for a response from customer service person who submitted
to their "research" department(that has now been a few weeks).

[Santo10Fan]

Sent in a slabbed card for regrade/reholder. System says received 2/26/18. Sent email 3/10 to check status. No response/no update. I need to call tomorrow 3/19 anyways to now try to combine return shipping with a show submission. Hoping for some type of estimate on turnaround times.

[swarmee]

PSA within the last week just updated all their expected delivery days. 10 days went to 30, 45 days went to 65. So they are still slammed. Maybe they shouldn't have moved buildings. They should have just made a new one and kept both running.

[Jenx34]

Heard today they were opening boxes delivered on 2/12.

[ccre]

I called and was just told they are working on 2/23 deliveries! Ha! I guess they will say anything.

[Aquarian Sports Cards]

I dropped off a Fleer showcase Brady rookie at Philly Show, it's on its way back now.

[NYYFan63]

My neighbor submitted 10 cards at the Philly Show on 3/3 and received the cards yesterday!! Amazing!




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[Republicaninmass]

They are entering 10 day orders from 3/2 this week

[bobbyw8469]

Originally Posted by NYYFan63

My neighbor submitted 10 cards at the Philly Show on 3/3 and received the cards yesterday!! Amazing!




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Not the norm. Buy a lottery ticket now.

[NYYFan63]

Originally Posted by bobbyw8469

Not the norm. Buy a lottery ticket now.

Oh I agree


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[Johnny630]

REGISTRY AND POP REPORT TWO BRILLIANT MARKETING TOOLS. They keyed in on two things that many collectors are obsessed about, competitiveness and money. Consistanly Imporperly grading cards also helps their revenue, they know people will PSA them back, Please Submit Again. How card a card on one submission be a 5, next month a 3, and the following a 7?

IMO these are the reasons PSA does not care. It's like people who buy awful looking cards in PSA Slabs just becuse they need the card. They care more about the grade, then the do the card. Until this ends, which looks like it never will because money is involed, things will remain the same over at Newport Beach.

[ccre]

My 10 day order which was received on 2/19 is in processing right now. However, I see they have now changed it to 30 business day order. I didn't think it could get worse but it did!