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  #11  
Old 09-07-2017, 11:23 PM
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DeanH3 DeanH3 is offline
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I recently had an express order take 10+ business days. I called them about it and they issued me a $20 voucher for a future submission.
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  #12  
Old 09-08-2017, 01:01 AM
Jenx34 Jenx34 is offline
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When do you start counting? For example, tracking showed they received my submission Friday Sept. 1st. Does that day count? Monday/holiday = no. It was just entered into their system today. Do the start ciunting today and ignore Fri, Tues and Wed?

It was a 7-day submission of 15 cards (platinum membership voucher). Just curious when they start the "clock"?


Quote:
Originally Posted by mantlefan View Post
+1
I don't use SGC, so I am at their mercy.

On a 5 day sub I start calling them on day 7. By day 10 they usually start giving me free subs for the delay.
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  #13  
Old 09-08-2017, 05:26 AM
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iwantitiwinit iwantitiwinit is offline
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They use the word "Express" similarily to the way it's used here "Long Island Expressway".
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  #14  
Old 09-08-2017, 05:30 AM
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glynparson glynparson is offline
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Default When turnaround time starts.

Clock starts first business day after entered. but since nothing is guaranteed you are at their mercy.
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  #15  
Old 09-08-2017, 07:29 AM
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Exhibitman Exhibitman is offline
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Took them five days to enter my order in late August. Their customer service is for shit on turn around. But whaddayagonnado?
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Please visit my web site: www.americasgreatboxingcards.com
My collection: The Festival of Bric-A-Brac
So... move out of your studio apartment! And try speaking to a real live woman, and GROW THE HELL UP! I mean, it's just baseball cards dammit, IT'S JUST BASEBALL CARDS!
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  #16  
Old 09-08-2017, 08:39 AM
Johnny630 Johnny630 is offline
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This will continue to happen all because people want their collections to hold or increase in their value. They know psa brings the most money so they send to them. Complaining won't change a thing. Rule number one follow the money.

Last edited by Johnny630; 09-08-2017 at 08:40 AM.
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  #17  
Old 09-08-2017, 09:18 AM
iowadoc77 iowadoc77 is offline
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Quote:
Originally Posted by Johnny630 View Post
This will continue to happen all because people want their collections to hold or increase in their value. They know psa brings the most money so they send to them. Complaining won't change a thing. Rule number one follow the money.

And rule #2, refer to rule #1, and so on and so forth.
When your brand is #1, you don't have to care about customer service and promises so much. Only when the $ starts to slow do these things seem to change
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I NEED A T206 EDDIE PLANK!
Monster progress. Raw commons and minor HOF. PSA graded HOF. 502/522
T206 John McGraw backs all poses 39/44. Looking to buy these and paying well-
Portrait with cap- AB 460, EPDG, Uzit
Finger In Air- Old Mill
Glove at Hip- EPDG
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  #18  
Old 09-08-2017, 11:13 AM
Johnny630 Johnny630 is offline
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Quote:
Originally Posted by iowadoc77 View Post
And rule #2, refer to rule #1, and so on and so forth.
When your brand is #1, you don't have to care about customer service and promises so much. Only when the $ starts to slow do these things seem to change

+1
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  #19  
Old 09-08-2017, 04:16 PM
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deltaarnet deltaarnet is offline
Darrell
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Just mailed 3 day priority mail to PSA for a 5 day Express. Should be received Tuesday 9/12

Will update progress

Card received at PSA 9/12/17

Update card processing 9/14/17

Last edited by deltaarnet; 09-14-2017 at 11:48 AM.
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  #20  
Old 09-09-2017, 03:39 PM
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Exhibitman Exhibitman is offline
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The good news is they turned around my latest PSA DNA order quickly.
The bad news is that 1/3 of the items failed.
__________________
Please visit my web site: www.americasgreatboxingcards.com
My collection: The Festival of Bric-A-Brac
So... move out of your studio apartment! And try speaking to a real live woman, and GROW THE HELL UP! I mean, it's just baseball cards dammit, IT'S JUST BASEBALL CARDS!
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