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Reload this Page Net54baseball outage last night and this morning
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  #1  
Old 11-19-2014, 07:12 AM
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Default Net54baseball outage last night and this morning
Hey guys and girls
IF you experienced an outage on our site last night or this morning it was due to a server upgrade. It had been planned and I thought it was one day later than it was or I would have alerted everyone......thanks

ps....the site could act a bit strange for the rest of the day too......so if you see a banner or forum not acting correctly, it is sort of expected. Once the server is fully propagated there won't be anymore issues...
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Last edited by Leon; 11-19-2014 at 07:57 AM.
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  #2  
Old 11-19-2014, 09:42 AM
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Leon, will you be providing prorated membership refunds for the month of November? I'll take my $0.00 in bitcoin please.
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  #3  
Old 11-19-2014, 09:57 AM
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Is there a customer service line so we can call to bitch at some poor foreign sole?
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Old 11-19-2014, 10:38 AM
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Yes guys, part of the membership dues will be credited to your account.

And as far as a number to call to bitch..... it's busy.

ps....hopefully almost everyone is back now, the site just came up for me, in the normal mode, an hour or two ago.
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Last edited by Leon; 11-19-2014 at 12:15 PM. Reason: added smiley just in case...
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  #5  
Old 11-19-2014, 01:56 PM
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Quote:
Originally Posted by Fred View Post
Is there a customer service line so we can call to bitch at some poor foreign sole?
Fred,
You are going to talk to a foreign fish about this?
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  #6  
Old 11-19-2014, 03:45 PM
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Please make sure when u send my refund to my paypal its, friends and family!
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  #7  
Old 11-19-2014, 04:08 PM
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Quote:
Originally Posted by Leon View Post
And as far as a number to call to bitch..... it's busy.
That's not good customer service

You should have a Customer Service Representative. I have a great CSR. Her name is Helen Waite. Those wanting service can go to Helen Waite.
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  #8  
Old 11-19-2014, 04:57 PM
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Quote:
Originally Posted by vintagetoppsguy View Post
That's not good customer service

You should have a Customer Service Representative. I have a great CSR. Her name is Helen Waite. Those wanting service can go to Helen Waite.
Yeah, must be related to mine, Helen Bach
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  #9  
Old 11-19-2014, 05:25 PM
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I thought it was some type of Pavlovian experiment. I kept hitting the refresh button on my browser all morning long.
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  #10  
Old 11-19-2014, 06:04 PM
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Richard,

I didn't think we talk to those customer service people , I thought we call them to listem to them tell us how sorry they are for our expectations not being reached or fulfilled....

Marty,

Is that why there's slobber all over my keyboard...?
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  #11  
Old 11-19-2014, 08:43 PM
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After continually trying to connect, I gave up and talked to my wife.

I sure hope the server upgrade was worth it
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Last edited by familytoad; 11-19-2014 at 08:43 PM.
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  #12  
Old 11-19-2014, 09:06 PM
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After continually trying to connect, I gave up and talked to my wife.

I sure hope the server upgrade was worth it
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  #13  
Old 11-21-2014, 09:15 AM
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Am I alone in the fact that I no longer receive PM notification e mails since the outage/upgrade?
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  #14  
Old 11-21-2014, 09:17 AM
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Originally Posted by Bocabirdman View Post
Am I alone in the fact that I no longer receive PM notification e mails since the outage/upgrade?
No you aren't alone. A service ticket was opened for this issue this morning with our hosting company. We are working on it. Thanks for your patience....LL
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  #15  
Old 11-21-2014, 10:33 AM
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I thought it was some type of Pavlovian experiment. I kept hitting the refresh button on my browser all morning long.
Yes, but is their drooling involved?

Hi Marty
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