Problems with eBay's Global Shipping Program?

[MikeKam]

Anyone else have problems with eBay's Global Shipping Program that many sellers seem to be implementing?

I'm not 100% sure on how it works, but from my understanding, the seller sends the items in to a mailing centre and they are then handled there. First of all, I'm not sure why a middle man (who overcharges for lacklustre shipping) is necessary. Second of all, I'm not sure why this middle man MUST open every package and then poorly repackage it.

I'll post two photos of what I received today. The seller himself did not package the photo well, but I don't understand why the people over at Pitney Bowes felt the need to open the package carelessly, and then repackage it as if nothing happened. You can clearly see the tear on the envelope matches the tear on the photo.

So please, those of you that offer shipping to Canada and other countries, opt to ship it yourself

[Huysmans]

Hey Mike,

I couldn't agree more with you. I recently had to pay an extra 38$, this is on top of just over the regular 30$ postage for the item. Its ridiculous.
Additionally, when I bought 2 items from one seller, there was no combined shipping. Pitney Bowes expected me to pay full shipping for both items, (despite being packaged together) plus their add on.
AMERICAN SELLERS ON EBAY... please ship directly!

That's my peace.

Regards,
Brent

[MikeKam]

Originally Posted by Huysmans

Hey Mike,

I couldn't agree more with you. I recently had to pay an extra 38$, this is on top of just over the regular 30$ postage for the item. Its ridiculous.
Additionally, when I bought 2 items from one seller, there was no combined shipping. Pitney Bowes expected me to pay full shipping for both items, (despite being packaged together) plus their add on.
AMERICAN SELLERS ON EBAY... please ship directly!

That's my peace.

Regards,
Brent

Yep, totally forgot about combined shipping. Why must I pay $18 3 times for 3 8x10 photos from the same seller that will be sent together?

[baseball tourist]

I agree. It's outrageous. I have stopped purchasing from sellers that don't ship direct. I was dinged for $16 extra for a $5 ticket stub that I also paid $5 to ship.

[slidekellyslide]

I use the global shipping program on items that I expect will sell for more than $50...I'm getting tired of losing my item AND my money when it doesn't show up....and it was becoming epidemic. If an item in the Global Shipping Program gets lost then ebay covers it. It used to be no problem when ebay/paypal had a seller protection plan, but they ditched it, and I'm guessing they did so so they could make money as a middle man with this program.

What really pisses me off though is when ebay kicks an item out of the Global Shipping Program AFTER the auction ends because they don't want to be responsible for it. Has happened to me twice now. I just no longer ship to Italy or China...I've found both of those countries to be the absolute worst when it comes to "lost" packages.

[MikeKam]

Originally Posted by slidekellyslide

I use the global shipping program on items that I expect will sell for more than $50...I'm getting tired of losing my item AND my money when it doesn't show up....and it was becoming epidemic. If an item in the Global Shipping Program gets lost then ebay covers it. It used to be no problem when ebay/paypal had a seller protection plan, but they ditched it, and I'm guessing they did so so they could make money as a middle man with this program.

What really pisses me off though is when ebay kicks an item out of the Global Shipping Program AFTER the auction ends because they don't want to be responsible for it. Has happened to me twice now. I just no longer ship to Italy or China...I've found both of those countries to be the absolute worst when it comes to "lost" packages.

Before the program, did you use tracking on your items?

[bobbyw8469]

Originally Posted by slidekellyslide

I use the global shipping program on items that I expect will sell for more than $50...I'm getting tired of losing my item AND my money when it doesn't show up....and it was becoming epidemic. If an item in the Global Shipping Program gets lost then ebay covers it. It used to be no problem when ebay/paypal had a seller protection plan, but they ditched it, and I'm guessing they did so so they could make money as a middle man with this program.

What really pisses me off though is when ebay kicks an item out of the Global Shipping Program AFTER the auction ends because they don't want to be responsible for it. Has happened to me twice now. I just no longer ship to Italy or China...I've found both of those countries to be the absolute worst when it comes to "lost" packages.

+1. International items getting "lost" was becoming bad. Ebay assumes all the risks should a buyer claim foul. I am totally in favor of the global shipping program.