Heritage Auctions winnings...Where are they?

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11-26-2011, 03:13 PM

BrandonG

Brandon M. Grunbaum

Member

Join Date: Mar 2011

Location: Newport Beach, CA

Posts: 230

Heritage Auctions winnings...Where are they?

Today marks 14 days since I paid my invoice to Heritage Auctions for a winning lot in the 2011 November 10-11 Vintage Sports Collectibles Signature Auction- Dallas. And my order has not been shipped yet...Anyone else having this much of a delay? On their website it explains "Allow 7-14 days to receive the items you won (14-21 days for Musical Instruments, Arms & Armor, and Movie Posters)" mine is a baseball related item and should have at least shipped by now, but no confirmation email sent with the tracking info like the employee told me I'd receive.

This just seems a bit excessive of a time frame to receive an item. I paid with an instant payment so there was no buffer time for a check clearing or anything. I know some of the Heritage guys are on this forum, perhaps I can get some inside feedback as to why the delay. This means if it hasn't shipped yet I could be waiting another week to actually receive it.

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