PSA has a new president

[Snowman]

Anyone else read the news yet? Kevin Lenane, the founder of Genamint, will be taking over as the new president at PSA. He will bring his entire 7 months worth of experience with him into his new role. This should go well...

[jcc6252]

Just get my final 2 subs back! Grading prices like they are, I will be avoiding that trap for a while. He is the czar of hobby AI, so maybe he can make the process more efficient and accurate. And cheaper? Wishful thinking.

[mrreality68]

Originally Posted by Snowman

Anyone else read the news yet? Kevin Lenane, the founder of Genamint, will be taking over as the new president at PSA. He will bring his entire 7 months worth of experience with him into his new role. This should go well...

Who knows maybe just maybe an outsider with very little experience and help turn things around with real world ideas and processes......Or Not

[Snowman]

Going off of his academic background and work history, this guy has zero experience actually writing AI code. I wish I could sit down and interview him, but that's not happening. If Nat Turner put him in charge because of his leadership skills and business acumen, that's one thing (although it would be odd for someone with a mere 7 month tenure), but if this decision was made because people with no actual coding experience believe AI is the future of grading at PSA, then this isn't going to end well. I've seen this movie many times before.

[Jason]

Could it get any worse really?

[bnorth]

Originally Posted by Jason

Could it get any worse really?

Just give it some time, my guess is yes, yes it can.

[bobbyw8469]

Originally Posted by Snowman

Anyone else read the news yet? Kevin Lenane, the founder of Genamint, will be taking over as the new president at PSA. He will bring his entire 7 months worth of experience with him into his new role. This should go well...

Where did you hear this news from?? I am looking and can't find anything. What happened to Steve Sloan??

[Mike D.]

Dear Collectors,

The past few years at PSA have flown by at breakneck speed. We’ve seen more changes than any of us could have ever imagined: record numbers of daily submissions; the temporary suspension of service levels; the hiring of hundreds of new employees; capacity growth to over 40,000 cards processed per day; and a change in company ownership resulting in a shift from a public company to being privately held. And of course, all this taking place during a global pandemic, just to keep us on our toes.

More change is occurring this week. I have accepted a new position with PSA’s parent company, Collectors Universe, to become its first-ever Chief Marketing Officer, which means I will no longer be serving as PSA President. Personally, and professionally, I welcome the opportunity to further advance PSA’s ever-growing brand and strengthen its No. 1 ranking in the authentication and grading industry. My background before being named PSA President in 2018 was in marketing and product innovation, and I’m eager to apply that experience to PSA and Collectors Universe’s family of brands.

Kevin Lenane, who has been working as our Vice President of Product for the past seven months, will now take over as PSA President. Kevin is an experienced business leader whose company, Genamint, we acquired earlier this year to help PSA implement technology in our grading practices to improve efficiency, quality assurance and turnaround times. Kevin will continue our commitment to improving and advancing the quality of all we do. I pass the baton to Kevin and look forward to working alongside him in the years to come.
Thank you,


Steve Sloan
Collectors Universe Chief Marketing Officer

[Johnny630]

I like it!!!

[Peter_Spaeth]

Originally Posted by Johnny630

I like it!!!

Did you read Kevin's various posts on Blowout a couple weeks back?

[Rich Klein]

Peter:

Copy those links and send them over please to this side of the highways

Rich

[Johnny630]

Originally Posted by Peter_Spaeth

Did you read Kevin's various posts on Blowout a couple weeks back?

No. Could you please send a link?

[GeoPoto]

BODA surfaced an existential threat to PSA's business model when they proved cards graded by PSA were being broken out, trimmed, re-submitted, and provided a higher grade. If all Kevin does is implement a "fingerprinting" (to use his word) system and data base that prevents this activity, he will "save" PSA and the conspiracy-theory afficianados here and at BODA will go back to work complaining about things they can't prove.

Sent from my moto g(6) using Tapatalk

[Yoda]

If he can somehow improve the workflow to unjam their still massive backlog of cards in grading, he will become a hero. I know he is marketing not operations, but if marketing encompasses customer satisfaction, which it should, then he should be involved. I speak as someone who has close to 50 cards with PSA since May 2020.