PSA Guarantee on a doctored card

[raulus]

Many of you are no doubt familiar with my 54T Mays in PSA 8.5 that was previously identified by the BODA team as being doctored. You can see those deets here:

https://www.blowoutforums.com/showpo...postcount=8106

And the previous N54 thread here:

https://www.net54baseball.com/showthread.php?p=2374138

So I recently sent this very card in to PSA for them to check it out under their quality assurance review. The whole idea being that under their guarantee, if it has indeed been doctored, then PSA has the distinct pleasure of honoring their guarantee by writing me a big check to compensate me for buying a doctored card.

I'm happy to report that they have now concluded their review, although I'm less happy with the results. They sent me this email earlier today (I've eliminated his name to avoid potential issues there):

"My name is [name], I'm a specialist with PSA Customer Relations.
I am emailing you regarding your Quality Assurance Review Submission, which we are working on getting back to you.

Your card was reviewed by our Director of Grading who confirms the Authenticity and grade of the card.
We will have your card sent back to you via FedEx overnight by tomorrow at the latest.

This email is being sent to you as a courtesy and no response is needed from your end. Do not hesitate to contact us if you need anything or further clarification.

We thank you for your patience and understanding."

I emailed back to inquire whether they would be including any additional documentation, and he responded as follows:

"Unfortunately PSA does not include a certificate of authenticity, however the fact that the card has been sent to us and is being sent back to you with the cert number still intact (not deactivated) should be proof enough that the card is most certainly authentic."

So there you have it. Apparently BODA was wrong, and I can sleep well at night knowing that PSA stands behind their original grade. No doubt about it.

[ullmandds]

so basically the modifications were/are undetectable?

[raulus]

Originally Posted by ullmandds

so basically the modifications were/are undetectable?

Something like that seems to be their assertion, at least the way I'm reading between the lines.

[parkplace33]

I’m having a hard judging the tone of this post. Are you now comfortable with this card in your registry and collection?

[swarmee]

That's one reason why PSA is the arbiter of their Grade Guarantee. They determine whether or not they have to pay out.

The only way this changes is to take them to court and show the before and after images, but I think you have to do it in their jurisdiction. Or you could go scorched Earth and torment them on social media, in which case they'll still make you file a suit against them, but they'll also restrict you from your PSA account or the ability to submit cards to them again.

So they couldn't detect the trimming or the recoloring? That's your industry leader, folks!

[raulus]

Originally Posted by parkplace33

I’m having a hard judging the tone of this post. Are you now comfortable with this card in your registry and collection?

I guess my sarcasm can be a little difficult to decipher sometimes.

Sadly, I am not comfortable having this card in my collection.

[Peter_Spaeth]

We control the horizontal. We control the vertical. Utterly fucking predictable. Sorry Nicolo.

[parkplace33]

Originally Posted by raulus

I guess my sarcasm can be a little difficult to decipher sometimes.

Sadly, I am not comfortable having this card in my collection.

Understood, thought this was the sentiment, but wanted to confirm. I’m sorry to hear this. What do you think your next steps will be?

[Gorditadogg]

Originally Posted by parkplace33

I’m having a hard judging the tone of this post. Are you now comfortable with this card in your registry and collection?

Hahaha

Sent from my SM-S906U using Tapatalk

[Lorewalker]

Originally Posted by raulus

Many of you are no doubt familiar with my 54T Mays in PSA 8.5 that was previously identified by the BODA team as being doctored. You can see those deets here:

https://www.blowoutforums.com/showpo...postcount=8106

And the previous N54 thread here:

https://www.net54baseball.com/showthread.php?p=2374138

So I recently sent this very card in to PSA for them to check it out under their quality assurance review. The whole idea being that under their guarantee, if it has indeed been doctored, then PSA has the distinct pleasure of honoring their guarantee by writing me a big check to compensate me for buying a doctored card.

I'm happy to report that they have now concluded their review, although I'm less happy with the results. They sent me this email earlier today (I've eliminated his name to avoid potential issues there):

"My name is [name], I'm a specialist with PSA Customer Relations.
I am emailing you regarding your Quality Assurance Review Submission, which we are working on getting back to you.

Your card was reviewed by our Director of Grading who confirms the Authenticity and grade of the card.
We will have your card sent back to you via FedEx overnight by tomorrow at the latest.

This email is being sent to you as a courtesy and no response is needed from your end. Do not hesitate to contact us if you need anything or further clarification.

We thank you for your patience and understanding."

I emailed back to inquire whether they would be including any additional documentation, and he responded as follows:

"Unfortunately PSA does not include a certificate of authenticity, however the fact that the card has been sent to us and is being sent back to you with the cert number still intact (not deactivated) should be proof enough that the card is most certainly authentic."

So there you have it. Apparently BODA was wrong, and I can sleep well at night knowing that PSA stands behind their original grade. No doubt about it.

Graders typically stand behind the grade. This outcome could have been predicted and might have on the original thread. PSA nor SGC, which is now PSA, could not afford to actually buy back all of the cards they have graded that are actually altered.

[G1911]

Originally Posted by Lorewalker

Graders typically stand behind the grade. This outcome could have been predicted and might have on the original thread. PSA nor SGC, which is now PSA, could not afford to actually buy back all of the cards they have graded that are actually altered.

The corporation has investigated its decisions and determined they were all correct. Now shut up and keep sending us money, we know most of you will regardless of anything we do.

[Lorewalker]

Originally Posted by G1911

The corporation has investigated its decisions and determined they were all correct. Now shut up and keep sending us money, we know most of you will regardless of anything we do.

That is it. People inherently must love being abused.

PSA has graded 10s of millions of cards and not only have they graded them all accurately but only a few times did an altered card ever get past them. If you do not believe me, just ask them.

Everyone knows this so if you are someone who accepts those terms then you have nothing to be upset about if it is at your expense. If one does not accept this, then divest and do not support them. Yeah right like that is ever happening. PSA put all their chips on greed and ego and those come up almost 100% of the time. HOUSE WINS!

[Gorditadogg]

Originally Posted by Lorewalker

Graders typically stand behind the grade. This outcome could have been predicted and might have on the original thread. PSA nor SGC, which is now PSA, could not afford to actually buy back all of the cards they have graded that are actually altered.

Agreed. Unless the grading error is so obvious that it would be an embarrassment to their basic competency, like grading a reprint card as an original. Otherwise, they will deflect and deny.

What is interesting about raulus's card is that it was part of a big submission that Moser made to PSA, and they rejected about half of the cards. Why didn't they send them all back? And what balls PSA has to continue to defend the cards in that submission they chose to grade back then.

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[Beercan collector]

Is the PSA certification number still 28639479 ?
I cannot get it to come up on PSA but 28639478 does and all I’m gonna say about that card is it’s interesting

[raulus]

Originally Posted by Beercan collector

Is the PSA certification number still 28639479 ?
I cannot get it to come up on PSA but 28639478 does and all I’m gonna say about that card is it’s interesting

Good catch. Hadn't checked that. The cert is still in my sets as 28639479. Yet when I click on the button to verify the cert, it gives me an error message.

I just sent a follow-up email to inquire about this, particularly because he asserted that it hasn't been decertified.

[G1911]

If they claim it’s not altered and there’s not evidence it is (a lie) so they don’t have to honor the guarantee, what possible grounds are there to invalidate the cert?

[ncinin]

Originally Posted by raulus

Good catch. Hadn't checked that. The cert is still in my sets as 28639479. Yet when I click on the button to verify the cert, it gives me an error message.

I just sent a follow-up email to inquire about this, particularly because he asserted that it hasn't been decertified.

If I am not mistaken the PSA 8 T206 Wagner or a card like that was once reviewed by PSA and after the grade was confirmed the cert # was invalid for a few days. It seemed as if the cert # was withdrawn during the review but there was a time lapse after grade confirmation until the cert # was reactivated.

[bobbyw8469]

I may be in the minority, but those comparisons aren't really that good. There are some spots that just don't match up between the two grades. As a matter of fact, in the box with the player below the word "Inside Baseball", there is a spot that isn't on the '7' that magically appears on the 8.5. Why would someone add a spot like that?? I'm not convinced that is the same card.

[ASF123]

Originally Posted by bobbyw8469

I may be in the minority, but those comparisons aren't really that good. There are some spots that just don't match up between the two grades. As a matter of fact, in the box with the player below the word "Inside Baseball", there is a spot that isn't on the '7' that magically appears on the 8.5. Why would someone add a spot like that?? I'm not convinced that is the same card.

I’m mostly a lurker here and have been following this discussion - for whatever it’s worth, I had this exact same reaction.

[bobbyw8469]

Look below his arm where the glove is.