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  #1  
Old 05-23-2015, 08:16 AM
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Greg Ryk0w$k1
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Default eBay USPS Shipping Question

I recently sold a card on eBay for $25. The seller paid, I printed the shipping label using the eBay system with tracking. I packed the card up, put the label on it, put it in my mailbox, lifted the flag. Came home from work and the flag was down, our mail is in the box. I go to check on the status of the shipping and it states "The seller has provided a tracking number. The tracking status will be updated once the shipment reaches the carrier."

Now 4 days later when I look at the tracking it still says the same thing. I contacted the buyer and told him that I mailed the card and I wasn't sure why the USPS site did not show any tracking. I also told him that if it didn't show up I'd issue a refund.

Is there anything else I should do?

Thanks
Greg
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Old 05-23-2015, 08:21 AM
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Ke.n Su.lik
 
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Give it some time. There are several threads here about the tracking system of the USPS. It may be taking a tour around the country, it may make go back and forth between your main branch and Tacoma, it may park in Boise for a couple weeks.
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Old 05-23-2015, 08:24 AM
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Greg Ryk0w$k1
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Thanks Ken, I have read quite a few posts where items either got stuck in one location or traveled the country for a bit but I don't recall seeing one where the tracking never started. Hopefully it all of a sudden starts showing up. Thanks
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Old 05-23-2015, 09:12 AM
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John Hanssen
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Call your local post office and talk to manager, he/she will ask your mailman if he remembers picking it up. Or they can use the Usps tracking to flag location. Call ASAP
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Old 05-23-2015, 09:23 AM
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Tom Boblitt
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Default Usps

I never put it in my box or a drop box any more if I use ebay system to print the label. I take them to the window and ask them to scan them. That way I have proof that I mailed them. Especially if I insure them through the ebay printing. They will not pay a claim of you don't have that acceptance scan. Already had that happen. And you should always use the ebay system cause you get decent discounts on postage through there. Especially on a priority mail package that has some weight to it. Plus you get free tracking where you have to pay for it when you purchase the postage at the window. Good luck. They are getting better but there's little intermediate scanning, mostly origin and destination so it can be gone for a while with little info on where it really is.....

Last edited by autograf; 05-23-2015 at 09:24 AM.
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Old 05-23-2015, 09:32 AM
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Dave
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I've had it happen before. Package gets picked up, and on-line it looks like you never gave it to a carrier for days and days.

Finally when it gets to where it's going, all of it's tracking destinations repopulate into the on-line system.

I think it's an occasional glitch.
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  #7  
Old 05-23-2015, 09:39 AM
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Greg Ryk0w$k1
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Thanks everyone, that makes me feel better. I think from now on I'll take them to the post office and have them scan them in for me.
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  #8  
Old 05-23-2015, 09:52 AM
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Robert Williams
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Quote:
Originally Posted by autograf View Post
I never put it in my box or a drop box any more if I use ebay system to print the label. I take them to the window and ask them to scan them. That way I have proof that I mailed them. Especially if I insure them through the ebay printing. They will not pay a claim of you don't have that acceptance scan. Already had that happen. And you should always use the ebay system cause you get decent discounts on postage through there. Especially on a priority mail package that has some weight to it. Plus you get free tracking where you have to pay for it when you purchase the postage at the window. Good luck. They are getting better but there's little intermediate scanning, mostly origin and destination so it can be gone for a while with little info on where it really is.....
I can't agree with this more. They simply don't scan cards that get put it drop boxes. 95 times out of 100, the buyer got the card. They simply game the system in that the card never got a scan.
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Old 05-23-2015, 12:44 PM
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Luke Lyon
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Yeah, I've had a couple that never get a scan until they reach their destination. It's weird, and can be nerve-racking, but I haven't actually lost a package in a really long time.
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Old 05-23-2015, 01:50 PM
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Rick McQuillan
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Default scans

First of all, it is the carrier's responsibility to scan the package as "accepted" when he/she picks it up. Then, when the carrier takes it back to the PO, the clerk or supervisor or Postmaster should make sure that the carrier has scanned all packages that have been picked up.

You should talk to the Postmaster and let him/her know that the carrier on your route is not doing the required scanning.

There is no excuse for this.

Rick
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