Auction House Shipping

[YankeeCollector]

With their excessive Buyers premiums and excessive shipping costs, they should have the staff to ship within 24 hours of "cleared" payment.

I will admit I had an outstanding experience with Legendary who actually shipped my items the same day they received payment!! They didnt even wait for payment to clear! Kudos to Legendary!

[D. Bergin]

Isn't Legendary the same outfit that shipped 100's of thousands of $'s of memorabilia to a regular bidder before getting fully paid, sued them to recoup, got counter-sued, had consignment payments held up, and nearly going out of business because of it (in a previous incarnation)?

[Vintageclout]

Originally Posted by YankeeCollector

With their excessive Buyers premiums and excessive shipping costs, they should have the staff to ship within 24 hours of "cleared" payment.

I will admit I had an outstanding experience with Legendary who actually shipped my items the same day they received payment!! They didnt even wait for payment to clear! Kudos to Legendary!

I will second that notion Jim. Legendary has always provided me with super fast shipping.

Joe

[zljones]

Deleted by me

[ValKehl]

Zach - I don't believe that many, if any, of the major auction houses use the USPS for their shipments to auction winners.
Val

[zljones]

Oh, I have not bought from an auction house yet, I just thought they would use USPS, now I have no explanation for 30 days shipping.

[dallen]

We ship immediately to those we have experience with (our definition is three successful wins and payments) until that time we feel it is responsible identify a pre determined amount of time to allow checks to clear. For the first few wins buyers are welcome to send certified funds if they want immediate shipment. Although we do not guarantee 24 hour turnaround I do believe we have consistently gotten packages out within one working day. I agree in this day an age it does not take 14 days for electronic banking to clear a check but sometimes it takes a bit of time to be notified.

By the way thanks for all who participated in our auction.

[zljones]

Originally Posted by dallen

We ship immediately to those we have experience with (our definition is three successful wins and payments) until that time we feel it is responsible identify a pre determined amount of time to allow checks to clear. For the first few wins buyers are welcome to send certified funds if they want immediate shipment. Although we do not guarantee 24 hour turnaround I do believe we have consistently gotten packages out within one working day. I agree in this day an age it does not take 14 days for electronic banking to clear a check but sometimes it takes a bit of time to be notified.

By the way thanks for all who participated in our auction.

I still have yet to participate in anything besides ebay yet, so I was wondering what are the accepted methods of payment? Paypal, Credit or Debit?

[Boomer]

Interesting thing about checks is they never total clear. You can take your check to the bank 2 months after "clearing" and say I did not write this check. The bank will hit the other bank for the funds and you have your money back.

[Leon]

Originally Posted by Boomer

Interesting thing about checks is they never total clear. You can take your check to the bank 2 months after "clearing" and say I did not write this check. The bank will hit the other bank for the funds and you have your money back.

However, at this point you are talking to their fraud prevention dept. and that is a whole different issue.

[Runscott]

Originally Posted by Leon

However, at this point you are talking to their fraud prevention dept. and that is a whole different issue.

I bet that's a department that responds quickly.

[U240robert]

Originally Posted by Boomer

Interesting thing about checks is they never total clear. You can take your check to the bank 2 months after "clearing" and say I did not write this check. The bank will hit the other bank for the funds and you have your money back.

No that's not quite as easy as you make it sound.
At this point fraud and the police may be involved.

[buymycards]

Since this is 2011, I can't understand why auction houses don't accept credit and debit cards and Paypal. 17% BP plus high shipping charges should cover the fees. Most businesses wouldn't survive using the old, outdated, time consuming payment methods. Who uses checks anymore? Send me an invoice by email and I will pay it within 5 minutes using PayPal or a debit card and my item can be shipped right away.

As far as not having the staff available to ship items right away. It seems pretty straight forward. Let's see, I'm going to have 1000 items closing on the same day, maybe I should have enough staff on hand to handle the workload. Isn't that why the shipping charges are so high in the first place? To handle the cost of shipping, supplies, and labor?

The other thing I don't understand is why auction houses allow so much time for the winners to pay for their items. In most cases shouldn't the check be in the mail within a day of receiving the invoice?

Rick

[FrankWakefield]

I think auction houses don't add services because they don't have to.... We allow them to get away with it by continuing to bid.

As for allowing winners time to pay... the auction folks want that 'one more bid' to add to their commission. And the bidder-whales make that one more bid, then mention reneging on all of their bids if pressured to promptly pay. I've actually had a reputable house admit as much to me once when I was awaiting payment for a sale. I think as a seller you can ask that the house promises to pay you within a certain number of days, or you can ask for an advance on the sale price. The houses don't want to do those things, but I've had them do the latter.

[bxb]

Originally Posted by buymycards

Since this is 2011, I can't understand why auction houses don't accept credit and debit cards and Paypal. 17% BP plus high shipping charges should cover the fees. Most businesses wouldn't survive using the old, outdated, time consuming payment methods. Who uses checks anymore? Send me an invoice by email and I will pay it within 5 minutes using PayPal or a debit card and my item can be shipped right away.

As far as not having the staff available to ship items right away. It seems pretty straight forward. Let's see, I'm going to have 1000 items closing on the same day, maybe I should have enough staff on hand to handle the workload. Isn't that why the shipping charges are so high in the first place? To handle the cost of shipping, supplies, and labor?

The other thing I don't understand is why auction houses allow so much time for the winners to pay for their items. In most cases shouldn't the check be in the mail within a day of receiving the invoice?

Rick

Heritage accepts credit cards.

[ValKehl]

Rick - I believe that most of the major auction houses charge a BP that is greater than 17% these days.
Val

[iggyman]

Originally Posted by buymycards

Since this is 2011, I can't understand why auction houses don't accept credit and debit cards and Paypal. 17% BP plus high shipping charges should cover the fees. Most businesses wouldn't survive using the old, outdated, time consuming payment methods. Who uses checks anymore? Send me an invoice by email and I will pay it within 5 minutes using PayPal or a debit card and my item can be shipped right away.
Rick

I think auction houses would love to get paid right away and could live with the ~.03% fee, but they are afraid of paypal or credit cards, because of the possibility of reversing a charge. They want all the power if a dispute should arise.

Lovely Day...

[ValKehl]

What iggyman said +1, except that I think the fees are ~3% as opposed to ~.03%.
Val