Quick PSA Question

[JamesGallo]

PLEASE don't make this a PSA bashing thread, it is a simple question and since I haven't done much grading I am a bit off.

They got a single card submission from me last Wednesday and it still isn't in the system, when I called she said they were a week or more behind. Can anyone confirm this? I have never seen PSA be that behind that I can recall but as of this post the card still hasn't gone in the system which means it's been sitting there for almost a week. So much for the 2 day turn around (yes it starts when the card is entered).

James G

[ullmandds]

This is not a bash...but...soon after last years nat'l...PSA was months behind in their grading...so a few days doesn't seem so bad.

From discussions on this board in recent times...it seems PSA is more often behind than not.

[GoudeyGum]

They're about a week or so behind - I got an order back from them a few days ago. It will take about a week or so for them to log your package as being opened after the usps delivery confirmation (if you used this). I would not be concerned at this point.

[Gradedcardman]

+1

[davefeidt]

I can confirm too that they are behind. I sent a few cards in that were received by them exactly two weeks ago and the submission just showed up on the website last night.

[smtjoy]

I have 3 subs there right now and they are all over the approx grading days. It also took them from 3-7 days to enter each.

[JamesGallo]

Ok so as a follow up does anyone know if they open them and then put them in based on the tier or are they put in as they come. IE I had an express order will that get pushed forward of a collectors special assuming they both arrive the same day. Just trying to figure out how long I am going to have to wait before I see the card.

Thanks guys.

James G

[arc2q]

I just renewed my membership so got the 15 'free' submissions. Maybe they give priority to those because of "7 Days" written on the box, but they were logged in the day after they were received. And I even got an email from their customer service with a question about one of the items the next day. So that was working well.

[darkhorse9]

I will agree on the slow turnaround time. I'm experiencing that now. I sent in an order for a ten-day turnaround. I got....


My submission took ten days from the date of arrival there until they acknowledged it's arrival

It took ten days before they graded it.

It has been ten days and they still haven't shipped it.

Thirty days they have had it in their hands after I paid for a 10-day turnaround.

Hummmph.

[Leon]

Originally Posted by darkhorse9

I will agree on the slow turnaround time. I'm experiencing that now. I sent in an order for a ten-day turnaround. I got....


My submission took ten days from the date of arrival there until they acknowledged it's arrival

It took ten days before they graded it.

It has been ten days and they still haven't shipped it.

Thirty days they have had it in their hands after I paid for a 10-day turnaround.

Hummmph.

I like PSA and I like Joe O....but I don't think collectors paying for a 10 day turnaround should have to wait 30 days, regardless of how the days are counted. If they do take that long then customers should get a partial refund. Otherwise I think PSA does a good job overall. That all said SGC is still my primary grading company with Beckett coming in second.