I'm in an eBay pickle...

[mintacular]

First off, reader beware, this is another one of those annoying eBay transaction disputes Anyway, buyer requests I drop my BIN price $10 "offline". I say that I can drop $7 but would prefer to sell on eBay than do it offline and violate policy.

He responds its not against policy, as buyer could come into his store and he could end auction. I respond that is a different situation as he found me through eBay and eBay could become a free classified section for sellers, etc. All of this done on my part is totally respectful with no sarcasm, etc. He then pays for item and in notes section "refund difference". He never responds to my logical response of how doing an "offline" deal does violate eBay rules.

In all of this he is very hostile, example at one point says "I can prove it" and goes on with his storefront example. According to toohaus.org he gave/received several negs and clearly is an irate buyer/seller. Should I try to cancel this transaction? If I do, could I receive a negative? Or, should I just go through with the transaction and hope our email exchange doesn't impact his fbk given?

I have 100% postiive and really don't want a neg.

BTW_I don't care about the $, he is getting a more than fair deal so if i don't sell it to him it will sell at that price (or above).

[D. Bergin]

Tough situation. Too bad you didn't think to look up the feedback before the transaction was consumated.

I would refund the $7 you agreed to and hope for the best. He's already paid for the item so I don't think you can cancel the transaction without risking negative feedback.

[leftygrove10]

You said that he paid for the item, but you never actually said that he bought the card through eBay. Did he buy the card through eBay by clicking "Buy It Now", or was the card purchased off eBay then paid for through PayPal?

[Exhibitman]

Cancel it and block him; life's too short to deal with dicks.

[mintacular]

He hit the BIN, I was moments away from putting him on my blocked list I guess I'm just going to ship the card and hope he doesn't retaliate w/bad fbk

[egbeachley]

Keep the block on going forward and keep the emails. When you get the neg, and you will, send the emails to Ebay saying you were trying to abide by their policies and were being harassed or blackmailed (maybe too strong a word but the emails should bear this out at least somewhat). Those are the instances when Ebay will side with the seller and remove a neg.

That being said, Assuming your feedback is over 300, it is pointless to avoid negs at all costs. At some point all sellers should get one and move on.

[mintacular]

Good advice 'Eg'. I know it sounds silly to try and avoid all negs but I do feel even 1 no matter how unjustified could hurt raise an unnecessary red flag from future buyers...I decided to send the card and hope that the buyer was just popping off thru em's but at the end of the day won't leave a neg.

Let's say though that he leaves a negative but makes up another excuse for why he did so (Card was in lesser grade than described, etc.) do you think eBay would back me with the other EM evidence which is related to an entirely different situation?

[E93]

Originally Posted by Exhibitman

Cancel it and block him; life's too short to deal with dicks.

+1

JimB

[Matthew H]

eBay buyer rant. Warning: Foul Language!

http://www.youtube.com/watch?v=ERswarGzTfs

[Scott Garner]

Originally Posted by Matthew H

eBay buyer rant. Warning: Foul Language!

http://www.youtube.com/watch?v=ERswarGzTfs

Matthew,
Funny stuff! Did you check out the "Rant man's" pad? What a dump! Get a life, dude!

[Matthew H]

Yeah, it's actually his "factory". Clean up, dude.

[D. Bergin]

I understand the guys frustration. I think more and more people are bidding on their hand-held devices and totally forgoing actually reading descriptions, terms of sale, refund policies, shipping prices and policies, etc., etc., etc..

I would not have reacted as he did, but maybe he's reached his tipping point.

I'm in the process of filing for 3 "Did Not Pays" with three different bidders right now. It's getting frustrating out there.

[esd10]

some buyers are just idiot and argue for the sake of argument sake