Am I wrong to be a little angry at this...

[westsidecubs]

Whats up guys, I bought a glass plate negative from ebay and received the item today. Here it is exactly how it came. Not marked fragile or anything. I opened the package and its in a million pieces.


There was another one that the person was selling that sold for 30 more bucks than mine and I looked and the buyer received his in perfect condition and even said " nicely packaged" on the feedback.

Just wondering if you guys think I have a right to be a little upset because of how it was packaged? BTW the other photo is the picture of the item when I bought it.

[Cardboard Junkie]

I would be greatly disappointed and a little upset, but I don't think it would push me to anger. Dave, Just see how easy the refund goes. I won a wood tackle box with a shipping of 30 bucks. It came broke. I returned and still got stuck for the shipping.

[westsidecubs]

The anger is more for the seller destroying a little bit of history cause of the packaging. Have not heard back yet from the seller but I have a feeling it will go pretty smooth.

I did write him and say I dont feel that I should have to pay the return shipping. If it was packaged right I probably would have just chalked it up as a loss. Thanks Dave for the reply:-)

[thehoodedcoder]

Originally Posted by Cardboard Junkie

I would be greatly disappointed and a little upset, but I don't think it would push me to anger. Dave, Just see how easy the refund goes. I won a wood tackle box with a shipping of 30 bucks. It came broke. I returned and still got stuck for the shipping.

sometimes shipping price is the reason why i chose one seller over another. i feel that i should not be responsible for return shipping if the reason i have to return it is on pure neglence of the seller.

it is one thing if i am not sure if the item is exactly what i need, or i no longer need the item. but if the item is pure crap, not as described or broken upon reciept im definitely not paying for the return. i could care less what the policy says.

there are many times that if you buy cheap computer adapters, and other stuff made from china and shipped in, they just come broken. some are pure scams and are never even designed to work(meaning they have no guts to them that make them function. half the people just don't care to return them. i refuse to play that game. im not wasting my saturday trying to figure out how to return ship something to Hung in the outer fringes of Shanghai for what he paid to send it to me and then paying it to boot.

if you really wanted the item, and its hard to find, in be furious.

kevin

[kamikidEFFL]

I be a bit upset myself. But if you have an easy time with the refund then it's more of just disappointment then.

[timzcardz]

Sometimes it doesn't matter how things are packed. If the USPS can do this . . .



This was a couple of years ago and FWIW I sent the seller this picture and he just refunded my full purchase price including shipping and told me not to bother sending it back.

In your case, of course it should have been packed better.

[Exhibitman]

Absolutely be mad as hell. It doesn't appear to be a grossly abused piece of mail [I had one once where the PSA holder broke in transit and when the buyer sent it back with my original envelope there were freakin' tire tracks on the envelope]; unlike the broken bat above, this is not that sort of situation. It is a piece of glass; common sense dictates that you don't ship a piece of glass between pieces of cardboard in a flat mailer, you have to bubble wrap and box. And it is the seller's fault entirely for being a cheapskate on shipping. I recently had a similar issue where the seller decided to ship cheap instead of correct and it ruined the item. I do not know why it is so hard to pack something properly. Some of these sellers [allegedly] are professionals. I am just a weekend warrior but I never send out an item without proper packaging. It doesn't take any more time to do it right. It does sometimes cost a bit more in postage but I factor the extra $0.50 into the opening price or the shipping charge.

It isn't the money when it has happened to me--I get refunds via the complaint process with Paypal [at least it is good for that]--it is the damage done to the items unnecessarily that irks me. As Jay Wolt says, we don't own these things, we just hold them for a while. We are the custodians of historical artifacts in a small way, and I feel really bad whenever something I am holding gets damaged, especially when it is something that is irreplaceable, like a glass negative. There goes one more team image from our collective baseball historical database because someone decided to save a few bucks on shipping.

[I Only Smoke 4 the Cards]

I would be pissed and disappointed.

[WhenItWasAHobby]

Emotions aside, you do deserve a full refund. It's very simple: you didn't receive what was advertised and what you paid for. It's indefensible. What was this guy thinking mailing a glass plate in an envelope like that?

[D. Bergin]

Maybe the guy won't make you ship it back. It's pretty much worthless to him now anyways.

I won a stack of boxing glass negs several years back and at least half of them showed up broken. I didn't pay much to begin with, but yes, I was annoyed since they were packed pretty haphazardly.

Don't know how that guy thought it would show up in safe condition packed in a flat rate envelope.

[JasonD08]

Be pissed at USPS where it is warranted. They are just getting more lazy and careless like our government. I love it when buyers put the blame on the seller. You should request it be hand delivered next time.

Jason

[westsidecubs]

Hi guys, Thanks for the comments, Never heard from the seller but they did do a full refund. So yeah I do now own the fragments. Never opened it yet all the way cause in case he wanted them shipped back he could see thats how it came to me.

Was looking forward to that plate though

Was gonna try and figure out the year and team. Guess I still can from the picture lol.

[D. Bergin]

Originally Posted by JasonD08

Be pissed at USPS where it is warranted. They are just getting more lazy and careless like our government. I love it when buyers put the blame on the seller. You should request it be hand delivered next time.

Jason

The guy shipped a plate of glass in an envelope. It would have been a minor miracle if it didn't show up broken.

That said, it does look like the cuts are catching up to the USPS. More time lags and packages outright disappearing lately, then what was normally the case.