Steve Verkman and Clean Sweep Auctions

[bobbyw8469]

Originally Posted by supraman84

I just made my 1st purchase from clean sweep for about 2 Grand. Each item I purchased stated it came with JSA LOA. Much to my disappointment every item I purchased came with an AUCTION JSA LOA. BIG DIFFERENCE! I Paid assuming it was as stated. I contacted Steve from clean sweep and he was not very sympatric to my response. I stated that every auction should state they are AUCTION letters and not JSA LOA's. He said since ALL of his auctions are with AUCTION letters I could have contacted them and they would have told me as such and since they do not do "Full LOA's" they do not specify. I said "Then tell your customer's that!" IF 100% are AUCTION letters tell them in both the write-up by description or show a picture of it there too AND put it in your Auction site rules and FAQs. People need informed. He said that people don't want to pay the extra for the FUll LOA's. I said again... TELL THEM THAT as I overpaid assuming it was a True LOA so I got screwed twice once on the overpayment and did not get what I paid for. He said basically there was nothing they could do. I'm not done pursuing it as I feel I overpaid about $350 - $400 under their deceptive practices. I told them to fix it in the future write-ups but I'm sure it fell on deaf ears. Why else would you not be truthful except that it would take away from profits of higher bidding! Shame on Clean Sweep Auctions for such deceptive practices. All other sites I buy from are truthful AND list on each and everyone what type of COA / LOA you are getting. I just want to say that I am not questioning whether their products are authentic as I believe they are and believe everyone I purchased is. The issue is upgrading each item to the JSA LOA's which they advertise as from the Auction letter is an amount between $50 and $150 depending on the item and number of signatures on it...not counting shipping and insurance to send it to JSA for the "real" JSA LOA.

I am unsure what the beef is. I thought that was standard operating procedure. They are never a full blow letter, but they are saying they are real and if you want to spend the extra $$$, they will send you a letter confirming that they are real. Just a money making ploy, and no one puts much credence in them.

[ls7plus]

Originally Posted by bobbyw8469

I am unsure what the beef is. I thought that was standard operating procedure. They are never a full blow letter, but they are saying they are real and if you want to spend the extra $$$, they will send you a letter confirming that they are real. Just a money making ploy, and no one puts much credence in them.

+1. It is also my understanding that this is in fact standard operating procedure for an auction. I just won a 1946-47 Team Issue period-autographed photo of Ted Williams with the same letter, and have no problems with it. Whenever I have had questions concerning an item, Clean Sweep has never failed to respond in a complete and honest manner. I have been doing business with Steve and Clean Sweep for at least 15 years, and have had no problems whatsoever with them.

Best wishes,

Larry

[Clydewally]

I just had to return an item to a seller who gave me the JSA auction LOA along with the item with the understanding I could return it if JSA failed to give the full letter. JSA returned the item to me as secretarial when I sought to upgrade to the full letter. So I have lost lots of confidence in the auction LOA. I don't know that they pay much attention to these AH Lots.

ken

Ken

[Brian Van Horn]

I have dealt with Verkman in person and through his online auction. About my only concern is he seems a little high strung, but if I worried eccentricities, including my own, I wouldn't be in this hobby.

On a side note, the first message in this thread is from October 2003. It shows two things:

1.) A history of concern.
2.) That this thread is about to hit puberty. A new thread may be in order.

[prewarsports]

Some auction houses issue full JSA letters but many that issue auction LOA's will state in the description "Auction LOA from JSA" so that you know what you are getting.

[travrosty]

it should be stated auction loa, if it is an auction loa, to just say jsa loa is not right if it is actually an auction loa.

[bigfish]

I have dealt with Steve for over 20 years without any issues. I don't have an issue buying low end autos with auction loas. I would expect a Ruth or Cobb auto to have a full loa. I think that's understood.

[supraman84]

Originally Posted by prewarsports

Some auction houses issue full JSA letters but many that issue auction LOA's will state in the description "Auction LOA from JSA" so that you know what you are getting.

Agree and that's my issue! Thank you!

[supraman84]

Originally Posted by Clydewally

I just had to return an item to a seller who gave me the JSA auction LOA along with the item with the understanding I could return it if JSA failed to give the full letter. JSA returned the item to me as secretarial when I sought to upgrade to the full letter. So I have lost lots of confidence in the auction LOA. I don't know that they pay much attention to these AH Lots.

ken

Ken

That's exactly WHY I am writing about their site saying JSA LOA's when in fact they are not and are Auction LOA's. I overpaid on my paid a purchase price based on this deception. Now I will have to pay more which ruins my investment value on my items purchased.

[supraman84]

Originally Posted by bobbyw8469

I am unsure what the beef is. I thought that was standard operating procedure. They are never a full blow letter, but they are saying they are real and if you want to spend the extra $$$, they will send you a letter confirming that they are real. Just a money making ploy, and no one puts much credence in them.

If they say JSA LOA it should mean LOA's not Auction LOA. It is not standard operating procedures. If you buy "Sealed" HP toner from someone on EBay, should you assume it's a compatible toner or the real HP toner? I would assume the real if that states it that way and don't show enough information to tell you otherwise. I've bid from many sites and this is the only one that does not tell you it's Auction letters not real LOA's. The beef is to buy and believe you are getting the real deal only to have to pay between $50 and $150 per item to upgrade to what they are advertising it at.