SGC you need new holders.

[iwantitiwinit]

It's just amazing to me that complaints about SGC holders continue to mount and nothing is done about it. These problems are not simply associated with older holders but as far as I have experienced with holders newly circulated. In fact, I just received two t206's won at the Saco River Auction and guess what, one card had slipped completely out of the gasket.

SGC you need to do something about these constant issues and no its not in anyway convenient for me to ship the card back to you to repair something that should have been done correctly to start with. These holders suck (at least as far as t206's and t205's are concerned) and we don't need more replies from you saying that you are working on the problem or that we can always have them reholdered.

We need redesigned holders.

I'm not going to buy another SGC graded card until the holders are changed. Other than offering a grade on the card they are useless and defeat their intended purpose. They don't protect the item properly and in a few situations I have actually damaged a card while trying to shake/coax it back into place.

Now I don't want to be totally negative SGC does do a great job of grading in my opinion, they are consistent, impartial and the holders do look great, but in many cases we are spending significant amounts of money for these items and deserve better.

If you feel the same or disagree please voice your opinion. Maybe this will move SGC to act.

[kmac32]

I collect E121 cards and subset. never had an issue but I do understand where you are coming from. I had a friend that had a card come like you have described and he was able to tap the edges of the holder until the card slipped into the correct location. Shouldn't have to do that but he did and it worked.

[vthobby]

If you want cards that will not move around, look cool in their little protective airtight inner sleeve, then slab with BVG. Beckett rules in this area alone!

Damn....where is that retainer they put me on...??hmm.....

At some point (and I'm amazed it has not been addressed yet) a company has to realize they are shooting themselves in the proverbial foot by not listening to its core customers. Biz 101. AKA....common sense or is it Customer Service?

peace, mike

[tiger8mush]

Originally Posted by vtgmsc

If you want cards that will not move around, look cool in their little protective airtight inner sleeve, then slab with BVG. Beckett rules in this area alone!

I'm in the minority, but I agree with you Mike. If I had to choose a TPG to protect my card for the next 100 years, I'm going with Beckett (for the record I store most of mine raw in binders or boxes cuz slabs take up too much space). I believe they are good at authenticating and grading as well. We've seen errors by all 3 top TPGs, and Beckett is no different, but the masses prefer SGC and PSA I believe cuz of their registry (which leads to higher resale value). To each their own, no wrong way to collect.

Rob

[CW]

Thanks, Eric. I just copied your email and inserted my name at the end and sent it off to SGC. Hopefully someone listens and does something about it, because I'm tired of bitching.

[pclpads]

I know this board tends to go ballistic whenever anything positive is said about PSA. But for the reasons mentioned by the OP and the fact that clearly o/c cards don't seem to faze SGC for slabbing them in higher grades is why I never sub to them. And no, I am not a PSA shareholder and JO is not a relative.

[vintagetoppsguy]

I think the T206s are so thin that they easily slide under the gasket. I bought one the other day and when I opened the package the card was slid under the gasket. I tapped it back into place, but it easily goes back under the gasket just by moving it around.

I contacted Earl and asked him if I could remove the card from the slab and send it back in for a re-holder. I was afraid if I shipped it back to SGC in the slab, the movement would cause it to slide back under the gasket again and do some damage to the card. He never responded. That was two weeks ago today.

I went ahead and removed it from the slab so I wouldn't risk damaging the card.

[4815162342]

David, I corrected your post.

Originally Posted by vintagetoppsguy

I think the T206s gaskets are so thin that they cards easily slide under the gasket. I bought one the other day and when I opened the package the card was slid under the gasket. I tapped it back into place, but it easily goes back under the gasket just by moving it around.

I contacted Earl and asked him if I could remove the card from the slab and send it back in for a re-holder. I was afraid if I shipped it back to SGC in the slab, the movement would cause it to slide back under the gasket again and do some damage to the card. He never responded. That was two weeks ago today.

I went ahead and removed it from the slab so I wouldn't risk damaging the card.

[jcc6252]

The first T206 I obtained in an SGC holder had the slippage problem. This has to be damaging to the card. I was able to get it back in place only after some violent tapping and cussing, lol. I find it lame, and gives me another reason to prefer PSA.

[Eric72]

Dear SGC,

Your grading and authentication services are (in my opinion) top-notch. Kudos for a job well-done.

Your holders look great, too. They make the cards stand out quite well.

However, using gaskets that don't always hold these cardboard treasures of ours in place is a serious problem. And I believe this is fixable.

I understand that any improvement to a product has associated costs. Still, it seems to me that the return on this investment would be significant. Not only would it address concerns from current customers, thereby ensuring more repeat business. It would also help you gain market share by offering a product which, compared to your current one, was superior.

Just my two cents. Although, I speak for many when stating that part of the benefit of getting cards graded is the perceived protection offered by the holder. Because of the gasket/slippage issues, SGC falls short of doing this consistently.

Imagine your favorite card slipping and sliding around inside the holder that was supposed to keep it safe. How would you feel? Many collectors feel let down.

Please fix this.

Sincerely and respectfully,

Eric

[iwantitiwinit]

Originally Posted by Eric72

Dear SGC,

Your grading and authentication services are (in my opinion) top-notch. Kudos for a job well-done.

Your holders look great, too. They make the cards stand out quite well.

However, using gaskets that don't always hold these cardboard treasures of ours in place is a serious problem. And I believe this is fixable.

I understand that any improvement to a product has associated costs. Still, it seems to me that the return on this investment would be significant. Not only would it address concerns from current customers, thereby ensuring more repeat business. It would also help you gain market share by offering a product which, compared to your current one, was superior.



Just my two cents. Although, I speak for many when stating that part of the benefit of getting cards graded is the perceived protection offered by the holder. Because of the gasket/slippage issues, SGC falls short of doing this consistently.

Imagine your favorite card slipping and sliding around inside the holder that was supposed to keep it safe. How would you feel? Many collectors feel let down.

Please fix this.

Sincerely and respectfully,

Eric

Nicely put, much more diplomatic than my sentiments and exactly what I had hoped would result from this thread. Hopefully it gets some results.

[Jobu]

+1

Has anyone on Net54 ever started an online petition using something like this, gotten as many board members as possible to sign it, and sent it to SGC? There are 6196 people on Net54 after all.

Originally Posted by Eric72

Dear SGC,

Your grading and authentication services are (in my opinion) top-notch. Kudos for a job well-done.

Your holders look great, too. They make the cards stand out quite well.

However, using gaskets that don't always hold these cardboard treasures of ours in place is a serious problem. And I believe this is fixable.

I understand that any improvement to a product has associated costs. Still, it seems to me that the return on this investment would be significant. Not only would it address concerns from current customers, thereby ensuring more repeat business. It would also help you gain market share by offering a product which, compared to your current one, was superior.

Just my two cents. Although, I speak for many when stating that part of the benefit of getting cards graded is the perceived protection offered by the holder. Because of the gasket/slippage issues, SGC falls short of doing this consistently.

Imagine your favorite card slipping and sliding around inside the holder that was supposed to keep it safe. How would you feel? Many collectors feel let down.

Please fix this.

Sincerely and respectfully,

Eric