VCBC

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Posted By: leon

I know there was another recent thread about this but didn't want to drag the old one up. If ya'll recall I was a little dismayed at not getting a call back from the new regime after I inquired whether I still had a subsription or not. Well, I got the mag over the weekend and it said "final copy" on it. So I got my answer but NEVER did get a call back. The articles were great, kudo's to Scott F, Tim N., and Bob M., all from our little board....and kudo's to the other contributors too. (so they don't feel left out). I read some rheotoric about giving good service and a new distribution schedule too. We'll see. One thing I do know for sure is that they didn't call me back. Not sure how good that is in the long run for subscriptions. I sure wish they had competition regards all

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Posted By: Rob L

That's good to hear that you at least got yours. I still haven't and they have not responded to my emails and aren't around to answer the phone. They may claim that the amount of submissions is not high enough to produce the magazine more often but I think that is a bunch of horsebleep. They have the crappiest customer service that I have run across. The transition from Pretty Panda Publishing to the Tinker Media was not a plus. It's unfortunate because it is a great magazine.

[Archive]

Posted By: Kevin Cummings

You may need it if you made the same mistake I did. Evidently everybody's envelope has that "LAST ISSUE" tag on it. What we both may have failed to see was the number that followed. That is the issue with which your subscription expires.

The good news is that Don Betz called me back to only hours after I left a message on the machine. We had a nice little chat and he reiterated the promise that with some new staff, the magazine should be issued on schedule as promised. He also said a lot of folks made the "LAST ISSUE" mistake!