PSA Better Business Bureau Report and AG

[Archive]

Posted By: dan mckee

I let my PSA raping post die because I felt all possible was gained and it was obvious that I am going to take a financial beating. I will post updates as I am FAR from throwing in the towel. Here is the response from the California Attorney General's office and the attached BBB report on the company Professional Sports Authenticator:

Better Business Bureau Report:
Based on BBB files, this company has an unsatisfactory record with the Bureau. An unsatisfactory record is given when a pattern in the company's customer complaints causes us concern, when the company does not respond to complaints, or when it will not substantiate its advertising claims.

In this case, our complaint history for this company shows a pattern of unanswered and unresolved customer complaints. In thosecases where the company has responded to the complaints brought to its attention by the Bureau, some remain unresolved because it appears that the company did not give adequate consideration to the customer's side of the dispute.

A BBB report is based on our file information and experience with an individual company over the past three years.

IMAGINE THAT! I couldn't have stated that any better! I URGE anyone who has had problems with PSA to take a moment and file with the BBB online, it is very easy and worthwhile.

Part of AG's response:
Complaints are used to develop information about patterns of business activity which might indicate the need for formal investigation or law enforcement action by our office. Complaints often bring early warning of what promises to be a pervasive scam. Once a pattern is discovered, what originated as a private dispute between buyer and seller may become a matter of broad public interest and thus warrant the Attorney General's intervention under the state's consumer protection laws.

Again, please if anyone has any more suggestions or can help in any way, I appreciate it. I am currently working on an article for SCD, the wrapper, VCBC and any other publication that anyone can think of that would benefit from this. I am also preparing a document for MSNBC News and dateline. Hopefully, something good will come from this for someone. Dan.