What would you do?

[vintagebaseballcardguy]

I received this PSA 10 Griffey rookie today. When I purchased it from ebay, there was no back scan. The seller has 100% feedback and over 10,000. The front scan looked fine, too. When it arrived today, the back was badly cracked. A little cardboard could have prevented that...lazy!! Anyway, there is now also an eyelash inside the slab on the right side out from his hat that was not in the scan. In looking at the scans, would you guys just pay to have it reholdered, or would you send it back? The seller is one of those no returns guys. When I messaged him, it was the classic "It wasn't that way when I mailed it." He didn't know how the eyelash got there. I let him know that cardboard could have fixed the crack. But something just doesn't seem right, and I am getting a little spooked. Am I overthinking it? Does the slab look okay? Would you just pay $8 and it have reslabbed and move on?

[Peter_Spaeth]

File a return.

[egbeachley]

Not a chance that I would keep it as is. I would regret the purchase every single time I looked at it. Would throw it away and have less regret.

Return it. The seller did not deliver the item you purchased. The fact that you are even considering keeping it is a terrible idea. Every time someone accepts crap like that is reason for sellers to continue their bad ways.

[vintagebaseballcardguy]

I agree. Thanks for the feedback. I wanted to make sure I wasn't crazy. I filed a return under damaged and noted my concern about the eyelash showing up.

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[hcv123]

return - item not as described! - If it was there before hand needed to be disclosed. If it happened from poor packaging - you did not receive what you paid for!!! Not even a second thought - return!

[Peter_Spaeth]

Originally Posted by vintagebaseballcardguy

I agree. Thanks for the feedback. I wanted to make sure I wasn't crazy. I filed a return under damaged and noted my concern about the eyelash showing up.

Sent from my SM-G960U using Tapatalk

Million of those out there don't take one with a damaged holder, easy call.

[vintagebaseballcardguy]

The ebay rep I just spoke with said I won't have any trouble obtaining a refund. Now I just want to get this done and over with. I have been sheltered in that I have never had an issue like this until now. Anyway thanks again, guys.

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[mantlefan]

The seller did not deliver the item to you in the condition which it was described. EBAY will make it right.

[Santo10Fan]

Originally Posted by vintagebaseballcardguy

I received this PSA 10 Griffey rookie today. When I purchased it from ebay, there was no back scan. The seller has 100% feedback and over 10,000. The front scan looked fine, too. When it arrived today, the back was badly cracked. A little cardboard could have prevented that...lazy!! Anyway, there is now also an eyelash inside the slab on the right side out from his hat that was not in the scan. In looking at the scans, would you guys just pay to have it reholdered, or would you send it back? The seller is one of those no returns guys. When I messaged him, it was the classic "It wasn't that way when I mailed it." He didn't know how the eyelash got there. I let him know that cardboard could have fixed the crack. But something just doesn't seem right, and I am getting a little spooked. Am I overthinking it? Does the slab look okay? Would you just pay $8 and it have reslabbed and move on?

It's gotta go back

[Yastrzemski Sports]

Bubble mailers are a gamble. I use them for toploads with cards up to $50. Putting slabs in to go through the usps machines can have results like yours (cardboard would only make the package bulkier). The seller should have used a box to adequately protect the card inside. Since he didn’t, I’m glad you decided to return it. Let him pay to reholder it and you can buy another.

[chalupacollects]

Send it back...

[Fballguy]

Whether or not an ebay seller accepts returns really doesn't mean much. I've returned several items over the last couple of years from "No returns" sellers and never had an issue. Sellers know which side eBay is going to agree with and typically say uncle pretty quickly after a little initial bluster. I guarantee the seller becomes much more cooperative once you officially file the claim.

[vintagebaseballcardguy]

Originally Posted by Fballguy

Whether or not an ebay seller accepts returns really doesn't mean much. I've returned several items over the last couple of years from "No returns" sellers and never had an issue. Sellers know which side eBay is going to agree with and typically say uncle pretty quickly after a little initial bluster. I guarantee the seller becomes much more cooperative once you officially file the claim.

This guy is going to go kicking and screaming it looks like. I will probably have to wait it out until Friday and have Ebay take over. It would be better for this to be wrapped up more quickly, but I can wait a few days I guess. Ebay has assured me it will be ok.

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[rjackson44]

Send that baby back

[VintageBen]

send it back.... you can find psa 10's all day, everyday. shouldn't be too hard to just buy another one from a reputable seller

[Tabe]

Originally Posted by Fballguy

Whether or not an ebay seller accepts returns really doesn't mean much. I've returned several items over the last couple of years from "No returns" sellers and never had an issue. Sellers know which side eBay is going to agree with and typically say uncle pretty quickly after a little initial bluster. I guarantee the seller becomes much more cooperative once you officially file the claim.

Sellers are required to accept returns for a not as described. They can't simply refuse a "not as described" return.

[glynparson]

Rehoused for $8. Move on. That said seller should pay but if he didn’t I’d just do as I said and never buy from seller again.

[Yastrzemski Sports]

Originally Posted by glynparson

Rehoused for $8. Move on. That said seller should pay but if he didn’t I’d just do as I said and never buy from seller again.

No way I would do that. $8 + shipping to and from = about $20. You will get it back in about 2 months. Then if you find out that the case was cracked open and the card was replaced you have no recourse because the 30 days to return has expired. The seller was lazy and shipped carelessly and should have to have all of that work done himself. Then next time he won't send his card out in a bubble mailer.

[Buythatcard]

I have sent thousands of graded cards using bubble mailers and had only 1 damaged card. I've also used boxes and had a graded card damaged when something very heavy was dropped on it somewhere along the route.

Regardless of how the card was sent, if it arrives damaged then the seller is responsible. That is why they should be taking insurance.
Send it back and make sure that you follow eBay's instructions. eBay will make sure that you get your refund.

[Yastrzemski Sports]

Originally Posted by Buythatcard

I have sent thousands of graded cards using bubble mailers and had only 1 damaged card. I've also used boxes and had a graded card damaged when something very heavy was dropped on it somewhere along the route.

Regardless of how the card was sent, if it arrives damaged then the seller is responsible. That is why they should be taking insurance.
Send it back and make sure that you follow eBay's instructions. eBay will make sure that you get your refund.

2 of the last 3 packages with slabs I received in the mail in bubble mailers were cracked.

[Buythatcard]

Originally Posted by Yastrzemski Sports

2 of the last 3 packages with slabs I received in the mail in bubble mailers were cracked.

Not from me.

[perezfan]

Lazy seller has no choice in the matter. Ebay will force the refund if he fails to comply. Hopefully he learns a lesson, but probably won't.

I've received many damaged cards from sellers who have failed to use cardboard, and they always insist their packaging was sufficient. Never any remorse... just defiance and denial.

[pclpads]

After this is surely resolved in your favor . . . drop a NEG on his arse!

[Promethius88]

Originally Posted by Buythatcard

I have sent thousands of graded cards using bubble mailers and had only 1 damaged card. I've also used boxes and had a graded card damaged when something very heavy was dropped on it somewhere along the route.

Regardless of how the card was sent, if it arrives damaged then the seller is responsible. That is why they should be taking insurance.
Send it back and make sure that you follow eBay's instructions. eBay will make sure that you get your refund.

Same here. Hundreds of graded cards shipped with cardboard on each side in bubble envelopes. Not a single damaged card. I do take on the extra expense and typically send $100+ cards in a small rate priority mail box...also with cardboard and extra bubble wrap. The only "damaged" claim I got was from a guy who I believe was cherry picking a group of cards that I sent. Packed in a cardboard box tightly, then that box inside a medium flat rate box with lots of packing peanuts. How only 2-3 of the cards could have arrived with "cloudy" edges to the cases is nearly impossible.
Anyhow, you should have no problem getting your refund and as others have said, it should not be your responsibility or your dime to pay to have it reholdered.

[Leon]

Originally Posted by pclpads

After this is surely resolved in your favor . . . drop a NEG on his arse!

When I do that, sometimes, it gives me bad karma . I try to just move on but admittedly sometimes it is difficult.