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#1
09-01-2015, 05:35 PM
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Here's what you get when using UPS
Fresh from UPS (with "Elephant Foot" size dented/smashed-in box...)
Here's what you DON'T get: Honoring your Insurance Claim What you DO get: Hours on hold waiting for a human being What you DON'T get: An employee that understands and speaks English What you DO get: See below... Last edited by perezfan; 09-01-2015 at 08:20 PM. 
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#3
09-01-2015, 06:44 PM
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That's a shame - hope it works out for you
__________________
Matt Bub13@aol.com Always looking for 40k Kork Grip Bats, Babe Ruth, Honus Wagner, Ty Cobb, Lou Gehrig and Joe Jackson Bats & Gloves http://oldbaseballbats.webs.com/
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#4
09-01-2015, 06:47 PM
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That stinks, Mark.
I have heard collecting on a claim from the USPS can also be a near impossibility. My only experience with a claim was over a busted beer light. The carrier was DHL...what are the chances of that?....the claim was paid promptly, with a minimum of hassle. Do you think you item was packed well enough?
__________________
if you can help with SF Giants items (no cards), let me send you my wantlist!
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#5
09-01-2015, 07:12 PM
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bROKEN ITEM
That is a real shame. I have only had a claim with the USPS and I got a check right now. BUT, I didn't take out more insurance, which I should have, so I
am glad they were glad to send me $50.00. Never had a problem with UPS.
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#7
09-01-2015, 08:10 PM
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Wow Mark...A damaged item is bad enough, the run-a-round with customer service would be difficult to take. Sorry for your misfortune.
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#9
09-07-2015, 06:46 AM
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Here's what you get when using UPS
I have one better than that. I PAID the UPS store to pack some bobble heads that I sent inside the park collectibles and insured it. Some were damaged. They would NOT pay the full amount of the claim, even though Lou wrote the price guide.
Someone told me that your better off taking the insurance money and putting in a coffee can and paying yourself. Sent from my iPhone using Tapatalk Last edited by clamendo; 09-07-2015 at 06:46 AM.
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#10
09-07-2015, 02:01 PM
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Yep... All true, and aligned to a tee with my experience. They simply don't care.
UPS has so many disclaimers and "outs" within their fine print contract, that the odds of ever cashing in on a claim are "Needle in a Haystack" territory. It's among the most exasperating and hopeless processes I've ever encountered. I loved the quote above referencing mild-mannered office ladies having meltdowns. Unless you are a robot, that is the exact effect they have.
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#11
09-07-2015, 02:09 PM
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Quote:
__________________
$co++ Forre$+
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