Posted By:
petecldIf a place charges a fee for returns I won't bid in thier auctions and I use their catalog to line the bottom of my waste basket.
As for postage, even on a return, why should you refund postage? They knew they had to pay postage up front and it was used properly, why give it back. Remember, it is THEIR option to return the item, not your doing. I think their original postage fee is a small price to pay to get your money back.
Also, consider - you can get back your ebay final selling fee if the buyer returnd the item. All it ends up costing you is the insertion fee which is a small price to pay. Not to mention anyone like me who will read "restocking" fee and pass on all of your auctions.
When I read "restocking fee", my impression is that this seller must have TONS of returns and they need to charge a fee to pay for overhead. Not with my money.