So first it was "those were shipped a week ago by UPS," then it's "actually, they were shipped USPS and have been sitting at the post office for a week," and finally it's "there was a postage error at the shipper, but you should have them in 3 days" (in other words, we shipped them USPS Priority today). And all of this without any tracking info provided?
Someone is doing a terrible job covering their tracks. I'll never understand why people will go so far out of their way to avoid saying, "We forgot to ship your stuff out until you asked about it." I can understand you being hesitant to call them out on it until you actually have your purchases in hand, but that really is LOUSY customer service.
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