I collect variants for my sets and once bought a card from this seller based on a scan in the offer, and received a different card. When I contacted him about it I got a similar response.
I blamed myself in part because I failed to read the description to note he used stock photos. He did make a refund and I did not leave feedback at all. I do not know if ebay has any policy on stock photo listings but had I read the listing and seen it was a stock photo I would have not made the purchase and saved us both a hastle
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