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Originally Posted by Goudey77
You did great David. Thanks for chiming in!
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He has been coming at you, that's fair.
I don't share your opinion that this stays out of a courtroom somewhere, or that some agency doesn't end up involved. It only takes one person who ended up with one of these things to decide they don't care about the refund and would rather stand on principle. There are plenty of angles and choices to pursue, including eBay (although that would probably be the toughest fight of all).
Also, not sure what the value tally has come to yet but it's increasing every day. $1m will get some media eyeballs, if a story or two goes out in the right places don't underestimate how quickly this thing could take off outside our little collector world.
Comic books makes sense that there would be more restoration, there's more pages, thinner stock, etc. I'm not opposed to restoration in cards, I just think it's already been pretty well defined. I also heavily object to PWCCs idea of what is and isn't restoration/conservation, if for no other reason than that definition appears to be motivated by what is best for business, not what's best for the hobby. I don't think anyone includes trimming as an acceptable technique, but if you can't tell by holding the card it didn't happen, even with photos of before and after? Sorry, not buying it. Get a ruler, and stop with all the tolerance garbage.
At a minimum, I think PSA has some explaining to do, a fair bit of refunding to do and some pretty extensive changing/improvement to do so they actually enforce their published rules. They also have some enforcement to do, which includes permanent bans of bad actors. If that includes people/companies who act as agents for those bad actors as well, so be it. If they don't, I don't know how that improves anything.