To wrap this up, I sent a third email asking if it was too much trouble for them to email me with the numbers in the lot and the scan of two cards, they could just call me and read me the numbers.
I asked one specific question about the two cards I wanted scans of and asked for a reply about that as a minimum.
Surprise, surprise. It worked and an email hit my inbox this AM with the numbers and scan. It was sent from a Director of Acquisitions and I got a follow up email from the customer service rep(?) I originally contacted to be sure it was received.
So all's well that end's well, except I wish it did not take three emails with the first few replies not promising to reply.
|