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Posted By: Mark

Has anyone heard from Mastro Auctions, since their last auction concluded? I haven't received an invoice (electronic or otherwise) and tried to call them, to verify my winnings. I left a voice-mail, asking someone to call me back about the lot I won (or at least think that I won). No return call....

After about 12 more attempts (in which the receptionist never picked up the phone) the recording says to leave a message. But there is never a beep (to indicate the start of recording). This would suggest that their voice-mail is full, and is perhaps unattended.

This company used to pride itself on stellar customer service. Has anyone else been successful in contacting them since their auction's close? Does anyone know what might be going on with Mastro, and if they're still around?