Man that sucks. I have had a few claims with CIA over the years and have never had a problem. the only thing you might have a problem with is your deductible. I belive mine is $500. Regardless they are very easy and I generally had a check in a few weeks if not sooner.
James G
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WTB Boston Store Cards esp Ruth, Hornsby and 1915/16 UNC Strip cards and other Boston Store's too.
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