The right thing to do is issue a refund. No questions asked. Although it is caveat emptor here, this board is extremely successful because all of us can buy and sell things KNOWING that there is an unwritten code of honor that the deal will go thru and all parties will be happy.
By not issuing a refund (regardless of the reason), you have single handedly jeapordized everything that this board stands for. I have completed too numerous to count deals on here and I always felt safe sending hundreds (or at times thousands) of dollars. I am not being dramatic, but I no longer feel secure. None of us can. Do the right thing and issue a refund. Or you should be banned for life. Regardless of whether who is right or who is wrong.
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