Quote:
Originally Posted by russkcpa
2:50 PM Update:
I was Number 2 in the queue when I went out 90 minutes ago but didn't hang up. Just returned and still number 2. You can't make this shit up.
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What would have been sad is if you returned and found that they hung up because nobody responded when it was finally your turn.
I guess you gotta be in Zen mode if making a call to a TPG. Vegas should make odds on this - "how long before PSA answers their phone?" Probably best to take the "over", every time.
Quote:
Originally Posted by ullmandds
How many times must a business offer unacceptable customer service and a poor quality product...yet the lemmings are still beating down the door.
You gotta love it!!!!
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That is the perfect business model - let people know you don't care, suck at what you do and have everyone begging for more... it doesn't allude to a positive depiction of the customers that accept this mediocrity.