Quote:
Originally Posted by thecatspajamas
On partial refunds, eBay has never refunded the Final Value Fees associated with those funds, even when they actually owned Paypal. (for instance, a refund of shipping overpayment for multi-item orders for which combined shipping was not adjusted prior to making payment). They will only refund the FVF's if the transaction is cancelled entirely.
I don't know how they handle the fees for their Managed Payments transactions, as I have never opted into those.
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If you call ebay, they will gladly refund FVFs on partial refunds. However, as nearly all of my partial refunds involve overpayments in s/h due to multiple payments vs. single payments, my refund back to the buyer is less the FVF as I simply do not have time to call ebay each time or track each of these occurrences and call weekly.
I read with the ebay spring update that with ebay managed payments that partial refunds would be coming soon, but what I read did not mention is if FVFs would be refunded on partial refunds with EMP. Another reason I am glad that I did not opt into EMP.