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Old 02-12-2018, 07:08 PM
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Robert Williams
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Join Date: Aug 2009
Location: North Carolina
Posts: 9,016
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Quote:
Originally Posted by wondo View Post
So, just like many folks have noted here, PSA has had long turn around times lately. I had an early December express sub that I called on in early January. Coincidentally? it got finished and shipped that day - whoda thought! Anyway, the CSR said he would recommend that I receive a voucher for the tardiness. Lo and behold, it arrived today.

Now, the voucher was a little less than 20% of the sub amount, but I certainly appreciate the gesture. I submit less than 50 cards a year and they are certainly not high end. Was nice for a company to acknowledge fault and give a little back to the consumer.

Just thought we could hear some positive take on the company that housed most of the slabbed cards out there.

Nice story....I don't think that is the norm however.
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