[Runscott]

I've hated UPS for a while now, but lately they've striven for new lows. The last two items they failed on, I spoke with a customer agent who consistently said "thank you for that", and "yes I will", and always did nothing. Today UPS stated that they had left a package on my porch, but I could not find it. I called them and was promised by "Marsha" (I didn't know that Indian women were ever named Marsha) that UPS would contact the driver and that I would be called within 1 hour. I assured 'Marsha' that I had heard this line of tripe several times in the past and had never once received a call back. She promised me that she personally would follow-up to make sure that said call would occur.

Guess what?

I still hate UPS.