Quote:
Originally Posted by bxb
Have them professionally cut with the borders showing, and write on the PSA order a request for no mylar sleeves.
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PSA won't honor any such request (for no mylar sleeves). Below is an excerpt from an e-mail I received from their customer service manager in September of 2016.
"PSA places cards in Mylar Sleeves to preserve the grade of the card, if we feel it may shift inside the holder. We have many different types of holders but some cards don’t always fit the dimensions. We are required to do this as our company's work is based on the grading of cards and thus, the preservation of that grade within the holder. With that said, we have the right to place a card in a Mylar Sleeve if we feel it is best for the card. Furthermore, with the volume of cards we encapsulate on a daily basis, it is not feasible to check the notes left about specific instructions on Mylar Sleeve requests. That department works hard to make sure collectibles are preserved and well-maintained inside our holders per our company policy. The customer service department has attempted to meet your requests, but our sealing department has their own standards to uphold. So, with all due respect, we can no longer meet your written request of encapsulating cards without a Mylar Sleeve............due to your undesirability of the Mylar Sleeves. I apologize if this is not understandable or upsetting. It is not my intention to push our customer base away."