Posted By:
Frank L.From what has occured in my profession, and having many people that dont keep their end of an agreement, I would simply refund the whole amount. NO penalty. In the long run, the penalty(even if deserved) should be avoided. I am very often at high risk for lawsuit, and based on this envirnoment, I would rather avoid pushing something that could lead in that direction.
I agree about the high road. We SHOULD TAKE THE HIGH ROAD.
F.L.