I can't use them anymore for all these reasons. I have registry sets I love but there's no way I'm sending out cards that are important to me which they can't even bother to acknowledge were received for weeks. Who does business like this? They run their business like it's a lemonade stand, not a public company. I'm frankly amazed that the directors and officers of the parent company don't step in and throw out whoever is in charge of PSA. I guess they are covering up their incompetence by being a leader in the field. But how would you like to be a shareholder and find out that they are missing out on a large amount of revenue because some putz in charge is too stupid to figure out how to hire a few more people?
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