Quote:
Originally Posted by Wite3
Does it really matter who Rhys spoke to at Clean Sweep...it still falls on the boss to train employees in good customer service. I think it is actually worse...if Steve wants to look good, he just would have come on, said he made a mistake and said he will take care of it...not throw one of his employees under the bus. Just my opinion.
Joshua
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I'd agree on the training.
But....If someone is a shipper receiver and isn't new at the job and tries to Fedex or UPS something to a PO box they deserve a bit of time under the bus.
Steve B