Quote:
Originally Posted by swarmee
Quite likely your eBay account will be suspended for threatening negative feedback before the case has settled. She could definitely have your negative feedback removed if you threatened it in advance. If you get a full refund after you return the cards, is your experience still negative, or is it Neutral?
She's doing the wrong things, but you are too.
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I don't understand the comment that the experience is neutral. Even if his money is refunded eventually, he was deceived about the condition (disappointment), he was out the money for a time being (an inconvenience) and he received no timely response (frustrating to say the least). His time dealing with this and now having to send back cards at his own expense means he's actually invested resources in exchange for nothing. This is a negative experience, not a neutral one, and other buyers should be made aware. I'm not condoning the proactive threat of a negative, if that's against eBay rules, but I have no idea why anyone would characterize this is neutral.