I'm not sure if it's the problem in your case, but USPS came up with a new label for express mail. We started seeing the new labels a few weeks ago, and offices are using the old ones until they run out.
It's possible that the carrier saw your signature and wasn't as familiar with the new forms. When we scan an express delivered, the scanner asks if it is waived or not and won't let it deliver without a sig unless it is waived.
I hope that's not what happened here but I see a lot of confusion with the stupid changed labels.
Last edited by jimq; 02-08-2014 at 05:01 PM.
Reason: spelling errors
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