Quote:
Originally Posted by glchen
Howard, there is a quick way to fix your problem so that you can continue to maintain the ebay Top Rated Status. You need to change your Domestic Services Shipping Timeframe from Standard Services (1-5 business days) or First Class (2-5 business days) to Economy Shipping (1-10 business days). Ebay looks at two things when determining if you meet the late shipment rate condition. Either the tracking needs to be scanned within 1 business day of the when buyer pays or the package is scanned as delivered within the shipping timeframe that you set. Therefore, if your package does not get scanned when you drop it off, it just needs to get scanned when it is delivered. If you do Standard Services, you only get 5 business days, which a package can easily miss. However, if you go Economy, you get 10 business days, so this is able to catch that virtually all packages are scanned. By doing this, I have continued to easily maintain my Top Rated Status on my ebay store.
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I did not realize this was a workaround. I always offered 1st Class Mail as my first, cheapest option..........but for some reason is supposed to be delivered faster then Priority Mail, if a package gets it's first scan later then the 24 hour time frame.
So, if I just offer the generic Economy shipping, and then ship out via 1st Class Mail, they give a longer time frame for it to get where it's going?
Seems pretty half-assed by Ebay......but it IS Ebay, so I guess I shouldn't be shocked.