Quote:
Originally Posted by Leon
*** There was a systematic problem with the invoicing. IF you guys look at the items for sale. Pick any single card item (or I think any item), It will say, below the description...
"Trading Card Set or Notebook, Large"
Their system charged all items based on that charge. So they are redoing all of the invoices for corrected shipping UNLESS your item was actually a Trading Card set or Notebook Large. If you had an item that fit that description then you got shipping charges added correctly per the system. If you were billed correctly and are still not happy, please email Chris Ivy about it.- civy@ha.com
If you paid your invoice they will credit you for any overpayment on shipping. They are working on it right this minute. Sorry for the issues too... |
Thank you, Leon. The auction was a lot of fun to watch and participate in, and I suspect they will be a lot more likely to get repeat business from their first-timers based on a willingness to deal with the shipping issue so quickly.