Response.
Board Members:
First, this is certainly not an easy situation to deal with and I do want to apologize to anyone who is upset. I have worked for Bill Huggins (originally with House of Cards) starting in 1985. We began Huggins and Scott Auctions in 2003 and I am part-owner and Vice President of the Company. The one thing I can tell you about Bill and this company, is that we pride ourselves on honesty, integrity and upholding the highest standards for this hobby that we all love. When an item’s authenticity is questioned, we pull them from the auction if we can’t confirm they are legitimate. When someone has a problem with a lot, we do everything we can to make it right for the customer including offering returns and refunds, which is unusual for auction houses, since rule #1 is “Everything is sold as is.”
I can tell you that House of Cards is an entirely separate entity from Huggins and Scott Auctions. They have no advantage over any other bidder in our auctions, other than they are physically closer to the lots and can view them – but so can anyone else who wants to view every lot in the auction. They also do not pay shipping charges – but neither does anyone else who wants to come to our offices and pick up their winnings. In fact, the original poster in this thread has come to the offices to preview lots and comes to the office to pick up his winnings – the exact same advantages as House of Cards has.
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