The one thing that irks me the most is when I call to inquire they do not want to answer any questions and have a very snotty tone, that sends shivers down my spine, I cannot stand being talked to in a condescending manner, and they can get away with it because they are a government unit, but just like Ralph said that is one of the reasons why they are in trouble. The worst part about it right now is, is that I did not even get an update that it went to the sorting facility yet. So it is probably sitting at the post office and they will not let me pick it up.
