Posted By:
runscottOverall, I'm very pleased with customer service at Mastro - very professional. When Fedex failed to deliver my auction catalog to the correct address, the Mastro rep Fedex'd me another one, even after I told her it wasn't necessary. I also give them A+ for checking on shipments, packaging and prompt delivery, and answering questions about consignments. I have a lot of choices so a pleasant buying experience can easily tip the scale.