Quote:
Originally Posted by edhans
All sellers should have the right to wait until the funds have cleared before shipping. Problem is, different types of payments take varying times to clear and most financial institutions do not report when an item has cleared; only when it didn't. Hence the long wait times from some auction houses.
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I've been out of the auction house game for a while now, so I'm also curious what's reasonable. I went to the trouble of buying a cashier's check and mailing it priority to the auction house. They received it last Thursday and are apparently sitting on it - they have a very fancy software system that shows they have been paid, but that they haven't shipped. What's up with sitting on cashier's checks? I look at it this way - I hold up my end by paying promptly and in a manner that's risk-free to them, despite the massive shipping charges - they should ship promptly. I'm not even complaining about the Fedex ground that I will end up having to drive an hour to pick up at the Fedex office.
I also won a smaller lot from the same auction house previously and paid by Paypal. Nine days later they finally shipped.
I always paid Mastro by check and the items were always shipped promptly - same for Hunts, Lelands, the Burkes, Lipset, etc. Not sure what's up with these other guys, but it's nice to have plenty of additional choices.
Edited to add something positive, since it's almost Thanksgiving: I miss the experiences like the one that I had with Leland's back when the Astros were a playoff contender. I won a gorgeous Wilson 1971 Astros jacket and wanted to be able to wear it to the game - I called Lelands and they made sure it was shipped immediately. I had it in plenty of time and I've never forgotten that. Good service goes a long way. I'm looking forward to sporting that same jacket in 2013 when the Astros begin visiting Seattle regularly
