[Archive]

Posted By: leon

Generally speaking that situation is what shipping insurance is for. If there were no comments made on the bill of lading, when received, then you are going to have less recourse with the shipping company. Chances are your seller is not going to get reimbursed if the package was delivered AND in tact. The shipper is going to see if there was a POD (proof of delivery)signature and if any comments were made at time of receipt. If there is a signature, and no comments made, then they have done their part, which is to deliver the package. I do a fair amount of shipping and these are normal rules. There are always exceptions though....good luck and keep us posted...
best regards