[Leon]

Nicely stated.

Originally Posted by swarmee

Have you been paying attention? PWCC and their submitting friends (Gary Moser, Brent himself?, Sotheby's restorer, Dick Towle?, etc) are implicated in doing the card altering themselves. Since PSA has the submission form state that when you sign, you promise you did not alter them, PSA does not have to pay restitution/guarantees to those who attempt to defraud their services.
So why wouldn't PSA push the financial burden onto a different company who is also at fault for the fraud. PWCC is being investigated by the Federal Bureau of Investigation right now. They're walking on eggshells. If they're willing to take the returns, PSA gets off with a whole lot less complaints and fiscal hit to their shareholders. Joe Orlando even said this scandal WASN'T MATERIAL TO THEIR BUSINESS!

If PWCC refuses to refund, then they likely face stiffer penalties from the FBI investigation. PSA at that point would be liable for the guarantee.