I have sent thousands of graded cards using bubble mailers and had only 1 damaged card. I've also used boxes and had a graded card damaged when something very heavy was dropped on it somewhere along the route.
Regardless of how the card was sent, if it arrives damaged then the seller is responsible. That is why they should be taking insurance.
Send it back and make sure that you follow eBay's instructions. eBay will make sure that you get your refund.
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