[Archive]

Posted By: Frank

Matt
from ebay
"On occasion, a situation may arise where the best option is to issue a refund to your buyer. When you decide to make a refund to the buyer, we recommend you contact your buyer to arrange the best method for granting a refund."

They don't force you to make a refund. They strongly recommend it. As I stated if a refund is not offered and an issue remains that is where ebay protection comes in. I have no experience from ebay protection but again have had people tell me that they are not satisfied with the outcome.

Do I agree with you. Yes. If something is not right a full refund with shipping should be offered as you stated. That is what I stated above in an earlier post. I just don't agree with ebay policy on this as it seems you don't as well.

I agree as I stated before, I think ebay is to lax on troubled buyers and sellers.


Frank