After some back-and-forth em's, finally got a new PW. But, eBay being eBay, they also arbitrarily assigned a new user ID which I didn't request or want. The problem is with the new user ID, all my old FB is history / gone and I'm now at 0 FB with their new user ID. Trying to contact these morons to fix their screw-up is impossible. Anybody else have this problem or suggestions how to correct it? Thanks for any insight . . .